Are there maybe GPOs messing with some clients? ConfigMgr client settings (besides the default one) being applied to some clients?
From: [email protected] [mailto:[email protected]] On Behalf Of naveen kanneganti Sent: Sunday, May 18, 2014 6:50 PM To: mssms Subject: [mssms] Remote tools are not working as expected Hi All, client is installed from site and client policies seem to be applied the remote control works fine , but the remote control service is going to disabled after a restart and remote control session doesn't work. I have manually ran the policy retrievals on the clients, rebooted them multiple times but the service remains disabled. on some computers, remote control, works and remote assistance doesn't work.our client settings are configured properly. on few computers i noticed the remote control option is set to do not allow remote control on software center. but the client agent policy using is default. users can not change the settings. why remote tools are not stable is their any hot fix? thanks naveen k.
