Hi , I double check and there is no other config mgr client settings or GPO's applied.
I notice like remote control regkeys are not same as on working computer but the computer client health check pass and remote control on client computer is enabled state as well.the configmgr remote control servicde is disabled state is there any bug in SCCM 2012 SP1 CU2. do i need to upgrade ? or any hotfix available? please provide advice Thanks Naveen k On Sun, May 18, 2014 at 9:57 AM, David O'Brien <[email protected]> wrote: > Are there maybe GPOs messing with some clients? > > ConfigMgr client settings (besides the default one) being applied to some > clients? > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *naveen kanneganti > *Sent:* Sunday, May 18, 2014 6:50 PM > *To:* mssms > *Subject:* [mssms] Remote tools are not working as expected > > > > Hi All, > > client is installed from site and client policies seem to be applied the > remote control works fine , but the remote control service is going to > disabled after a restart and remote control session doesn't work. I have > manually ran the policy retrievals on the clients, rebooted them multiple > times but the service remains disabled. > > on some computers, remote control, works and remote assistance doesn't > work.our client settings are configured properly. > > on few computers i noticed the remote control option is set to do not > allow remote control on software center. but the client agent policy using > is default. users can not change the settings. > > > > why remote tools are not stable is their any hot fix? > > thanks > > naveen k. > > > >
