Is there a newer 11.x release that may address those issues? On Fri, Aug 19, 2016 at 12:20 PM, Marcum, John <[email protected]> wrote:
> No matter what I do Acrobat will not install. I get a dialog box that > merely says “error” and has an OK button and absolutely nothing useful in > the msi log. > > > > > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com] *On Behalf Of *Marcum, John > *Sent:* Friday, August 19, 2016 11:40 AM > *To:* [email protected] > *Subject:* RE: [mssms] Adobe Pro XI on Win 10 x64 > > > > Thanks Todd!! > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com <[email protected]>] *On Behalf Of *Miller, > Todd > *Sent:* Friday, August 19, 2016 10:55 AM > *To:* [email protected] > *Subject:* RE: [mssms] Adobe Pro XI on Win 10 x64 > > > > The C++ runtime for Visual Studio 10, is required – not sure about a > hotfix… If you use the MSI to deploy Acrobat XI then you have to install > it yourself. Setup.exe might install the VSC++ runtime, but I am not sure > of that… The MSI definitely does not. You should also make sure Winword > is not running when installing Acrobat. > > > > Here is some pseudo code (autoit script ) I use to do this… > > > > ;; Check for VC++ 2010 and install if Missing > > $VCx86Installed = GetHKLMString("SOFTWARE\ > Microsoft\VisualStudio\10.0\VC\VCRedist\x86", "Installed",False) > > $VCx64Installed = GetHKLMString("SOFTWARE\ > Microsoft\VisualStudio\10.0\VC\VCRedist\x64", "Installed",False) > > If @OSArch = 64 then > > > > If $VCx64Installed <> 1 or > $VCx64Installed = Null Then > > WriteLog("OS Is 64bit and > is missing VC++ 2010 Redist x64",$Logfile, True) > > RunWait('"' & @ScriptDir > & '\VC10RT_64\vcredist_x64.exe" /quiet /noreatart') > > EndIf > > If $VCx86Installed <> 1 or > $VCx86Installed = Null Then > > WriteLog("OS Is 64bit and > is missing VC++ 2010 Redist x86",$Logfile, True) > > RunWait('"' & @ScriptDir > & '\VC10RT_64\vcredist_x86.exe" /quiet /noreatart') > > EndIf > > EndIf > > If @OSArch = 32 Then > > If $VCx86Installed <> 1 or > $VCx86Installed = Null Then > > WriteLog("OS Is 32bit and > is missing VC++ 2010 Redist x86",$Logfile, True) > > RunWait('"' & @ScriptDir > & '\VC10RT_64\vcredist_x86.exe" /quiet /noreatart') > > EndIf > > EndIf > > > > ; Perform installation > > WriteLog("Installing Adobe Acrobat Pro 11.",$Logfile, True) > > If $flagsilent or ($flagUserPresent = False) then > > $InstallAcrobat = 'MSIEXEC /i ' & '"' & > @ScriptDir & '\AcroPro.msi" ' & '/qn /lv ' & @tempdir & > '\Acrobat11Install.log TRANSFORMS=' & '"' & @ScriptDir & '\HCIS.mst"' > > Else > > $InstallAcrobat = 'MSIEXEC /i ' & '"' & > @ScriptDir & '\AcroPro.msi" ' & '/qb! /lv ' & @tempdir & > '\Acrobat11Install.log TRANSFORMS=' & '"' & @ScriptDir & '\HCIS.mst"' > > EndIf > > Runwait ($InstallAcrobat) > > > > EndIf > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com <[email protected]>] *On Behalf Of *Marcum, > John > *Sent:* Friday, August 19, 2016 8:33 AM > *To:* [email protected] > *Subject:* RE: [mssms] Adobe Pro XI on Win 10 x64 > > > > Let me rephrase… It doesn’t accurately list the pre-reqs. J > > > > Seems like C++ runtimes and maybe one hotfix is required, testing now. > > > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com <[email protected]>] *On Behalf Of *Adam > Juelich > *Sent:* Friday, August 19, 2016 8:25 AM > *To:* [email protected] > *Subject:* Re: [mssms] Adobe Pro XI on Win 10 x64 > > > > Oh, but it does! > > > > - 1.3 GHz or faster processor > - Microsoft Windows XP with Service Pack 3 for 32 bit or Service Pack > 2 for 64 bit; Windows Server 2003 R2 (32 bit and 64 bit); Windows Server > 2008 or 2008 R2 (32 bit and 64 bit); Windows 7 (32 bit and 64 bit); Windows > 8 (32 bit and 64 bit); or Windows 10 (32 bit and 64 bit) > - 512 MB of RAM (1 GB recommended) > - 1.85 GB of available hard-disk space > - 1024x768 screen resolution > - DVD-ROM drive > - Internet Explorer 7, 8, 9, or 10; Firefox Extended Support Release; > or Chrome > - Video hardware acceleration (optional) > > > > It only lists that KB for 2003 R2 and XP. Maybe it was superseded by > something for Win10 if you're getting that message? > > > > > > On Fri, Aug 19, 2016 at 7:43 AM, Marcum, John <[email protected]> wrote: > > Doesn’t list the pre-reqs. > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com] *On Behalf Of *Adam Juelich > *Sent:* Thursday, August 18, 2016 2:57 PM > *To:* [email protected] > *Subject:* Re: [mssms] Adobe Pro XI on Win 10 x64 > > > > https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family- > products.html > > > > > > On Thu, Aug 18, 2016 at 2:40 PM, Marcum, John <[email protected]> wrote: > > Anyone know the prereqs for installing Adobe Pro on Win 10? The logs tell > me I need KB930627, which is a Vista update and also .Net. L > > > > > > > ------------------------------ > > > Confidentiality Notice: This e-mail is from a law firm and may be > protected by the attorney-client or work product privileges. 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