Neither work. I upgraded BIOS, too. :/
From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan Sent: Monday, November 21, 2016 8:59 AM To: mssms@lists.myitforum.com Subject: Re: [mssms] RE: WOL not waking powered off computers What about the BIOS trick I talked about? Turn off the computer, boot into BIOS, then shut it down (this is important, if it ever even starts loading Windows you have to restart the whole process). Now, try to wake it. if it wakes up, it is an OS problem. If it doesn't wake up, it may or may not be an OS problem, but I'd say start looking at upgrading BIOS first. On Mon, Nov 21, 2016 at 10:54 AM Murray, Mike <mmur...@csuchico.edu <mailto:mmur...@csuchico.edu> > wrote: It does get the packet. And it will wake up when asleep, just now when powered off. From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> ] On Behalf Of Ryan Sent: Friday, November 18, 2016 4:29 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: Re: [mssms] RE: WOL not waking powered off computers You can check if the computer is getting the packet by running a WOL packet sniffer on it while it's on. Send the packet to the computer from the CM server and see if it comes through. If it does, it's probably not a network problem. On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu <mailto:mmur...@csuchico.edu> > wrote: OK, after working with our network team, WOL *does* work from CM, but only when a computer is sleeping. I tried your power into BIOS trick, and it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was enabled. The article below suggests that disabling this might work, but it did not. If the computer is fully powered off, it still will not wake. The article also states: These systems should wake from the System Power States: Sleep (S3) or Hibernate (S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN (S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for Wake-On-LAN. Welp, I’m in state S5, so what to do? http://www.dell.com/support/article/us/en/19/SLN216918/EN Mike From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> ] On Behalf Of Ryan Sent: Friday, November 18, 2016 12:10 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: Re: [mssms] RE: WOL not waking powered off computers View page three of my troubleshooting WOL and SCCM: http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/ Is the NIC On: If there are no link lights on the back of the computer, where the network cord is plugged in, then your NIC is probably not getting any power. Because of this, it won’t be able to turn on the computer when packets are sent. Check BIOS and / or Windows to see which is turning off the NIC. The next trick will tell you how to narrow down which is causing the problem. Is This A Windows Problem or BIOS Problem: One interesting trick you can do is power off the computer, and then power it back on going into BIOS. Sometimes, Windows turns the NIC off when the computer is powered down, and this action will turn back on the NIC. Now, power off the computer (make sure it doesn’t boot into Windows) and try to wake up the computer. If it wakes up, and it never woke up before, you are probably looking at a Windows setting problem or a driver bug. If it doesn’t wake up, check the BIOS. make sure all the settings are correct, and if they are look into updating or downgrading the BIOS. On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov <mailto:mlin...@icc.illinois.gov> > wrote: Make sure you have the right NIC drivers. We have problems from time to time when the wrong drivers are installed. From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> ] On Behalf Of Murray, Mike Sent: Friday, November 18, 2016 1:04 PM To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> Subject: [External] [mssms] WOL not waking powered off computers We have WOL enabled on our network. I’m able to wake a sleeping computer, but not a powered off computer. I verified WOL is enabled in BIOS and the network adapter is not getting powered off. Is this normal? Best Regards, Mike Murray Desktop Engineer/IT Consultant - IT Support Services California State University, Chico 530.898.4357 <tel:(530)%20898-4357> <mailto:mmur...@csuchico.edu> mmur...@csuchico.edu Remember, Chico State will NEVER ask you for your password via email! 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