In my mini virtual lab (3 whole clients!) I was having the same thing. and have been waiting for someone else to tell me how to fix it, too. https://social.technet.microsoft.com/Forums/systemcenter/en-US/feb9a645-56b7-4bfd-8fd6-5cb1c5b92ece/configuration-manager-1702-stuck-downloading?forum=ConfigMgrCBGeneral there was a slightly (I thought) mad suggestion. but I thought, meh... it's my lab. what do I care.
the suggestion was from Krishna Mohin Inturi: "Run this command from your SQL DB select * from CM_UpdatePackages if the update showing with Dual GUIDs , Please delete one which was stuck and it will automatically start downloading fresh one How to delete ? DELETE FROM SCCM_Database_Name.dbo.CM_UpdatePackages WHERE PackageGuid='XXXXX-XXXX-XXXX-XXXX-XXXX' " I didn't have any "dual GUIDs" (not sure what he meant by that). But I did this: sql mgmt. studio, select * from cm_updatepackages. There were 4 things which seemed to be for 1702 version; and the most recent one (by datereleased of 4/6/2017) was PackageGUID E0DF5BB8-B4C8-4553-9B55-133E36536A35 . I stopped the services for sms exec and sms component manager ran the DELETE FROM SCCM_Database_Name.dbo.CM_UpdatePackages WHERE PackageGuid='XXXXX-XXXX-XXXX-XXXX-XXXX' using that package guid, like Krishna said, and then restarted services. It didn't seem like it helped... so I shrugged my shoulders and was busy with regular work meetings, etc for the next 4 hours. ... and then I went back to the lab. and it was done downloading. I think about 90 minutes or so, looking at dmpdownloader.log. Services restarted at 9:23; and at 9:40 the log went quiet. But at 10:23 until about 11am it started downloading content. and now the console says 1702 is "available" for me. So... keeping in mind what I did was because it was my virtual lab (I could revert) and I just didn't care if I screwed it up completely... feel free to try what I did; just make sure to wait the 2+ hours (which I did accidentally, not on purpose) On Mon, Apr 17, 2017 at 12:59 PM, HELMS, DAVID C <[email protected]> wrote: > Just wanted to poll the group again about issue I’m having with update not > completing the download and thus hangs for now a month. Any suggestions on > how to resolve? > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com] *On Behalf Of *Art Flores > *Sent:* Wednesday, April 12, 2017 6:46 PM > *To:* [email protected] > *Subject:* RE: [mssms] Updates and Servicing error > > > > ***This is an EXTERNAL email. Please do not click on a link or open any > attachments unless you are confident it is from a trusted source. > ------------------------------ > > > > Yes, I did not get that error, but my 1610 test lab server downloaded the > 1702 update without issues, however, my 1610 production server has been > stuck trying to download the 1702 update, I have restarted the smsexec > service 3 times today, and it is still stuck in a downloading state L > > > > *From:* [email protected] [mailto:listsadmin@lists. > myitforum.com <[email protected]>] *On Behalf Of *HELMS, > DAVID C > *Sent:* Wednesday, April 12, 2017 2:11 PM > *To:* [email protected] > *Subject:* [mssms] Updates and Servicing error > > > > Having an issue where this update is not completing the download and thus > cant install. I’m more concerned with this service hanging and not > completing than the hotfix itself. Anyone else experience a similar > issue like this with their server? > > > > > > > > > > > > > > > > -- Thank you, Sherry Kissinger My Parameters: Standardize. Simplify. Automate Blogs: http://www.mofmaster.com, http://mnscug.org/blogs/sherry-kissinger, http://www.smguru.org
