Phil Roughly how many customers does Autodesk currently have world wide?
Regards Paul Paul Grenyer email: [EMAIL PROTECTED] web: http://www.paulgrenyer.co.uk Aeryn: http://www.aeryn.co.uk Over £100 on a toaster? I thought £40 for my kettle with coloured lights was extravagant! ----- Original Message ----- From: "Phil Daley" <[EMAIL PROTECTED]> To: <msvc@beginthread.com> Sent: Wednesday, November 02, 2005 5:38 PM Subject: Re: [msvc] Fwd: Microsoft feels your pain: > At 11/2/2005 11:29 AM, Jason Teagle wrote: > > >Don't you just love the "A device driver caused your crash, but we can't > >determine which one" page? That's what I get 99% of the time when I send an > >error report. It's just so helpful, helped me fix 0.00000000001% of my > >problems. > > Actually, Autodesk has implemented the Microsoft Customer Error Report > feature into our software. > > It is really cool. You get back a dump file that you can load into the > debugger and it will give you the call stack and put you at the code line > of the crash. > > It takes some changes to implement, compared to most people's current > "release" environment, but it is well worth the effort. > > Instead of "my app crashed when I did this" report, you get a substantial > amount of more useful information. > > Also, the user has an option of including an email address to elicit > further information from, although only about 10% of customers do this. > > Phil Daley < AutoDesk > > http://www.conknet.com/~p_daley > > > > > _______________________________________________ > msvc mailing list > msvc@beginthread.com > See http://beginthread.com/mailman/listinfo/msvc_beginthread.com for subscription changes, and list archive. > _______________________________________________ msvc mailing list msvc@beginthread.com See http://beginthread.com/mailman/listinfo/msvc_beginthread.com for subscription changes, and list archive.
