Phil, Can you give any pointers where someone might start to look to know how to do this? I tried searching for "Microsoft Customer Error Report" but got nothing.
Thanks, Brian > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Phil Daley > Sent: Wednesday, November 02, 2005 12:38 PM > To: msvc@beginthread.com > Subject: Re: [msvc] Fwd: Microsoft feels your pain: > > At 11/2/2005 11:29 AM, Jason Teagle wrote: > > >Don't you just love the "A device driver caused your crash, > but we can't > >determine which one" page? That's what I get 99% of the > time when I send an > >error report. It's just so helpful, helped me fix > 0.00000000001% of my > >problems. > > Actually, Autodesk has implemented the Microsoft Customer > Error Report > feature into our software. > > It is really cool. You get back a dump file that you can > load into the > debugger and it will give you the call stack and put you at > the code line > of the crash. > > It takes some changes to implement, compared to most people's current > "release" environment, but it is well worth the effort. > > Instead of "my app crashed when I did this" report, you get a > substantial > amount of more useful information. > > Also, the user has an option of including an email address to elicit > further information from, although only about 10% of > customers do this. > > Phil Daley < AutoDesk > > http://www.conknet.com/~p_daley > > > > > _______________________________________________ > msvc mailing list > msvc@beginthread.com > See > http://beginthread.com/mailman/listinfo/msvc_beginthread.com > for subscription changes, and list archive. > _______________________________________________ msvc mailing list msvc@beginthread.com See http://beginthread.com/mailman/listinfo/msvc_beginthread.com for subscription changes, and list archive.
