On Thu, Mar 08, 2018 at 08:29:47AM +0000, Thomas Stein wrote: > On 2018-03-08 08:47, Yubin Ruan wrote: > > On Thu, Mar 08, 2018 at 12:40:26AM -0500, Scott Kostyshak wrote: > > > I find that one reason that they seem particularly responsive to is > > > to point out that people with disabilities may have trouble with > > > HTML-only emails. > > Why? > > One example: Many visually impaired computer users read mails using either a > screen reader[1] or a braille display[2]. Both devices are known to work > best with plain text.
That is what I had in mind also. This is at least what a visually impaired student told me. That was 5 years ago though, perhaps technology has improved to the point where it is not a big problem anymore. The following does not give a detailed explanation, but it does recommend at least a plain-text email version: https://urldefense.proofpoint.com/v2/url?u=https-3A__litmus.com_blog_accessibility-2Demail-2Ddesign-2Dinfograph&d=DwIBAg&c=pZJPUDQ3SB9JplYbifm4nt2lEVG5pWx2KikqINpWlZM&r=zUqJVM3RY5svAe6ctaxqyrj3k9OQkcL6UzDF3Kn6e0s&m=4rdeU5UU5g6LLY2dMJjydI1hJxXXucFFbKggnvD3cjM&s=E1g96DB0nLqgGwdHwF5VTs7hMPt47bng45d0wpY2x2E&e= I personally find images and color distracting when trying to focus completely on the content of an email. To be fair, getting rid of images and color makes my focus level go from e.g. 95% to 98%, but I do find it significant. I can imagine (but speak on no authority) that people who have disabilities related to attention and focus would have similar difficulty with distracting and unnecessary elements. Scott -- Scott Kostyshak Assistant Professor of Economics University of Florida https://people.clas.ufl.edu/skostyshak/
