Hello Tolqua,

Not seeing your correspondence trail, it's hard for me to comment. However, 
I'll note that I've never had any problems with getting replies to support 
issues from MLO.  Note that this forum is on Google. I don't think any of 
the rest of us have been having problems with posts getting delayed, so 
maybe there was some problem with your Google account?  If so, that's not 
MLO's fault.

One thing you'll notice from previous discussions here - Once 
correspondence turns from urgent support requests to requests for features 
or comments on how MLO could work better, we don't necessarily expect to 
get replies.  They get loads of requests and suggestions, which would start 
to get hard to deal with on an individual basis, and we just have to hope 
that our ideas have got noticed and are being considered.

So, the reduction in response you've been getting from support could really 
depend on quite a lot of possible causes.  As with other software, they 
rely on a responsive user group - Youi're best off continuing your 
discussions on these Google Groups, now that your questions are getting 
posted again.  Dwight is an advanced user and very helpful and the rest of 
us might interject occasionally, where we think we might have something to 
offer.

Stéph

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