Hi Stéph. I have no problem with the quality of response from the group as I have frequently acknowledged (visible only now the back posts have appeared), but if you look you'll see there was nothing between the 5th and 10th of this month, then a whole bunch of stuff got posted on the 10th. Several of my posts that appeared that day were from the 5th or earlier (my posts started failing to appear earlier than this) and Dwight confirmed this behaviour so something was definitely wrong.
...but why are we spending so much time guessing about this when it would be so easy for someone at MLO (moderators?) to put something up by way of an explanation and, dare I say it, maybe even an apology!! For heaven's sake - it costs nothing and saves so much off this silly second guessing. I'm also well aware that not all feedback needs a reply, but when a straight and simple question's been asked repeatedly I don't think an answer's too much to ask. lgnoring a number of emails altogether is not just unprofessional, it's downright rude. It's a screw-up - Let's not make excuses. I don't mind including copies of the correspondence, but I feel that the issues themselves could distract from or obfuscate the point I'm making and would definitely be better handled as separate topics. I'd also have to do some redaction which means more work to do. Tolqua. On Thursday, 12 May 2016 15:22:15 UTC+1, Stéph wrote: > Hello Tolqua, > > Not seeing your correspondence trail, it's hard for me to comment. > However, I'll note that I've never had any problems with getting replies to > support issues from MLO. Note that this forum is on Google. I don't think > any of the rest of us have been having problems with posts getting delayed, > so maybe there was some problem with your Google account? If so, that's > not MLO's fault. > > One thing you'll notice from previous discussions here - Once > correspondence turns from urgent support requests to requests for features > or comments on how MLO could work better, we don't necessarily expect to > get replies. They get loads of requests and suggestions, which would start > to get hard to deal with on an individual basis, and we just have to hope > that our ideas have got noticed and are being considered. > > So, the reduction in response you've been getting from support could > really depend on quite a lot of possible causes. As with other software, > they rely on a responsive user group - Youi're best off continuing your > discussions on these Google Groups, now that your questions are getting > posted again. Dwight is an advanced user and very helpful and the rest of > us might interject occasionally, where we think we might have something to > offer. > > Stéph > >> >> -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/mylifeorganized. To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/4be45c53-63d2-4d84-92c1-0e962782da8e%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
