Hi Andrew and all

 

It was late, I was tired

This morning I gave it some attention 

Took a copy of my .ml file as backup

Created a new sync profile on Windows, and synced to that, to upload from 
Windows to cloud

Created the same sync profile on Android, and synced to that, to download from 
cloud to phone

Synced it a few times both ways to make sure all’s well

Seems to be working as expected

 

Regards

 

Wol 

 

 

 

From: [email protected] <[email protected]> On 
Behalf Of Andrei Bacean
Sent: 11 November 2018 09:08
To: MyLifeOrganized <[email protected]>
Subject: [MLO] Re: Cloud was not able to process your request

 

hi

 

1) a few second ago i noticed a cloud sync problem too. 

i was syncing both the windows and android to cloud from the same wifi network.

I disables wifi on the phone and enabled the use of the mobile data. Sync went 
ok on both devices.

 

I tried to reproduce the problem by enabling wifi again on the phone. Couldn't 
reproduce anymore.

I suppose it was a coincidence, or a problem with the router. 

Try to do that too.

Please be noted that your gsm operator can charge you for using mobile data. Do 
that only if you are sure that you won't have unexpected charges.

 

2) also you can try to restart the phone, windows and the router (if you are 
using it).

 

3) if nothing helps, please contact the support by email.

take it here: https://www.mylifeorganized.net/contact-us.shtml

 

best regards

Andrew

 

воскресенье, 11 ноября 2018 г., 1:37:59 UTC+2 пользователь Wol Gilbraith 
написал:

Hi all, 

Hmm, problems.  I'm getting an error message on my android phone when I try to 
cloud-sync

"Cloud was not able to process your request. Please try in a few moments"

When I try to sync from Windows, I get a message saying something like some 
other process is using the cloud sync, and it stops

This has been going on for a good few hours now, even after a restart of the 
phone

Windows MLO version is 4.4.2

Android MLO version is 2.12.9

The only significant change to my MLO profile is that I archived 3000 old 
completed items yesterday. Yesterday's sync from Windows to phone worked OK, if 
a little slow. Now this. 

Is this likely to be a temporary issue, something that should work right 
tomorrow? Or is it something that needs my attention? 

I wonder if syncing Windows to a new MLO cloud profile might help, and then 
synching the phone to that instead - or will that make things worse? 

Regards

Wol



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