-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Tue, 30 Sep 2008 15:24:08 +0200, Andreas Ericsson <[EMAIL PROTECTED]> wrote:
>Jim Perrin wrote: >> On Tue, Sep 30, 2008 at 3:26 AM, Bo Philip Larsen <[EMAIL PROTECTED]> wrote: >>> This found on nagiosexchange >>> http://www.nagiosexchange.org/cgi-bin/page.cgi?g=Detailed%2F2542.html;d=1 >> >> Thanks for this, but the limitation the author lists at the bottom is >> just about exactly what I'm running in to. How do you track the ticket >> number between nagios and RT? Tracking the consistent data for the >> duration of an issue complicates ticket generation/closure a little >> bit :-) >> >> > >Nagios 3 introduces notification id's. Once you can connect a >notification id and an rt number, you're home free. How to make that >connection is up to you though. Not directly. Looking at the description, the ID increases on each new notification sent. : The notification ID number is incremented by one (1) each time a new : host notification is sent out, and regardless of how many contacts are : notified. I read this being that each notification gets a new ID. For example, a host goes down, the first notification gets 1... second gets 2... etc. Host recovers. A service on another host goes down, and the notification ID is 3. It'd be a little easier if the notification ID stayed the same for the entire duration of the host being down. You might want to look at $SERVICEPROBLEMID$ and $HOSTPROBLEMID$ instead. And the $LAST...$ versions of both of those. Combining with an event handler, you can probably use a small table containing the RT ticket number, the host/service name, and the problem ID. You'd then feed the state, statetype, service, host, and the problem ID macros to the event handler, and you should then be home free :) - -- Jon Angliss -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (MingW32) - GPGshell v3.64 iEYEARECAAYFAkjkhbUACgkQK4PoFPj9H3OJSQCfTAjWQlnsjFemAPu3T/v6KQX5 oCwAnj1gov/YsCbn/aezABh9bwL0qs44 =oliQ -----END PGP SIGNATURE----- ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
