Hi All
How viable would it be to distribute/develop a plugin for NRPE which is
provided with the RT3/NAGIOS distribution and which logs a ticket directly in
the RT database when provided the necessary information by a nagios server? It
seems NRPE plus some plugin code could serve as decent framework for an
integration layer between RT and Nagios systems (which are commonly found
together in the same IT environments!).
It doesn't seem technically difficult, but the question is whether this would
be viable to maintain as part of future nagios distributions?
Regards,
Traiano
-----Original Message-----
From: Jim Perrin [mailto:[EMAIL PROTECTED]
Sent: Thu 10/2/2008 6:06 PM
To: Jon Angliss
Cc: nagios-users@lists.sourceforge.net
Subject: Re: [Nagios-users] Integration with Request Tracker
On Thu, Oct 2, 2008 at 4:26 AM, Jon Angliss <[EMAIL PROTECTED]> wrote:
> You might want to look at $SERVICEPROBLEMID$ and $HOSTPROBLEMID$
> instead. And the $LAST...$ versions of both of those. Combining with
> an event handler, you can probably use a small table containing the RT
> ticket number, the host/service name, and the problem ID. You'd then
> feed the state, statetype, service, host, and the problem ID macros to
> the event handler, and you should then be home free :)
Yes, event handlers were the plan all along but I lacked a simple
method to track an incident between nagios and RT reliably. Your
suggestion of problem id's looks very promising. This, combined with
nagios having its own queue within RT, and a few custom ticket fields
should do quite nicely. Thanks again!
--
During times of universal deceit, telling the truth becomes a revolutionary act.
George Orwell
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