Jon Angliss wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On Tue, 30 Sep 2008 15:24:08 +0200, Andreas Ericsson <[EMAIL PROTECTED]> > wrote: > >> Jim Perrin wrote: >>> On Tue, Sep 30, 2008 at 3:26 AM, Bo Philip Larsen <[EMAIL PROTECTED]> wrote: >>>> This found on nagiosexchange >>>> http://www.nagiosexchange.org/cgi-bin/page.cgi?g=Detailed%2F2542.html;d=1 >>> Thanks for this, but the limitation the author lists at the bottom is >>> just about exactly what I'm running in to. How do you track the ticket >>> number between nagios and RT? Tracking the consistent data for the >>> duration of an issue complicates ticket generation/closure a little >>> bit :-) >>> >>> >> Nagios 3 introduces notification id's. Once you can connect a >> notification id and an rt number, you're home free. How to make that >> connection is up to you though. > > Not directly. Looking at the description, the ID increases on each > new notification sent. > > : The notification ID number is incremented by one (1) each time a new > > : host notification is sent out, and regardless of how many contacts > are > : notified. > > I read this being that each notification gets a new ID. For example, > a host goes down, the first notification gets 1... second gets 2... > etc. Host recovers. A service on another host goes down, and the > notification ID is 3. > > It'd be a little easier if the notification ID stayed the same for the > entire duration of the host being down. > > You might want to look at $SERVICEPROBLEMID$ and $HOSTPROBLEMID$ > instead. And the $LAST...$ versions of both of those. Combining with > an event handler, you can probably use a small table containing the RT > ticket number, the host/service name, and the problem ID. You'd then > feed the state, statetype, service, host, and the problem ID macros to > the event handler, and you should then be home free :) >
Ah, right. Those were the ones I was thinking about. Notification id's are old news. It's the problem id's that are fresh and good. Thanks for paying attention :) -- Andreas Ericsson [EMAIL PROTECTED] OP5 AB www.op5.se Tel: +46 8-230225 Fax: +46 8-230231 ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Nagios-users mailing list Nagios-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/nagios-users ::: Please include Nagios version, plugin version (-v) and OS when reporting any issue. ::: Messages without supporting info will risk being sent to /dev/null
