I only have used Kupa. They last. They are very smooth. They have good customer service. They only have a year warrenty, so if something goes wrong with it after that you will payto get it fixed. I would get the lightest handpiece you can fine, even if you don't have wrists problems, because it can help prevent problems. Angie Wingerter
________________________________ From: Tammy <[email protected]> To: [email protected] Sent: Wed, January 13, 2010 10:04:28 PM Subject: NailTech:: I NEED A RELIABLE E-file!!!!! (sorta long) Ok everyone, I'm really frustrated!! In October 2008 I purchased a Lasco e-file which was offered on our beloved nailtech list. Coupon code, free foot pedal and shipping, really good deal! Ok. Tired of buying a new e-file every year, and was excited to have this offer available when I actually had the funds!! LOL!! So it arrived, all's well. March 2009 rolls around, am out for 6 weeks with total hip replacement surgery and recovery. Back to work, and by May 2009 my Lasco is DEAD! Just stopped working!! Contacted Donna Schultze and wondered why this thing is dead? Aren't these pro drills supposed to last me YEARS??? Yes. She agreed. So I shipped it back, insured it, and they replaced the motor in the handpiece. Evidently they burn out???? So within 2 more months, it started sputtering again, slowing down, weird sounds. Familiarlly (?) I recognized sounds, so called and spoke with Ray, the tech who repairs. He picked up on my interest and willingness to clean and maintain my equipment without sending it out everytime it spits-up. So after confirming that by teaching me this, I WOULD NOT void the 1-year warranty, I gladly and intently listened and memorized his detailed instructions on the cleaning of my e-file myself! YAY!!! Wah-Hoo!!! Worked wonderfully....except when 2 months roll by...now about Sept 2009. E-file completely STOPS. AGAIN. Ok. Now I'm really pissed!! Have to start using the dreaded backup that SUCKS. Way too slow, bits keep sliding in, not enough power, you name it! "THE" reason I purchased a more professional one! So....my dilemna-------> I tend to yell and not think straight when I feel I have been screwed, and so I haven't contacted them...then the year was up last Oct and now I'm REALLY screwed! I need some suggestions and/or a VERY good company that sells e-files that LAST. And I mean years. I know there are many of you on here that have had e-files last for years, and I would like that also!! Anyone have any helping ideas???? Thanks a ba-zillion, Tammy Smith-- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.--
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