Katherine,
I have gone over this light issue a few times on this list. If you can
use a Brisa lamp which has Phillips 9 watt uv bulbs to cure the
Shellac....You can use ANY Tunnel Light with four 9Watt UV bulbs.. 9watts is
9 watts all day long. The 4 bulbs spaced out make more even curing across
the whole hand. They want you to purchase their new light because that's
where they are making the money. To Qualify this???? My husband is 3rd
generation in the lighting industry and designed some of the energy saving
lights when they were first coming out years ago. His father designed
lighting for the movie industry and the first "Carousel" lighting for
slides, for Kodak. He knows his stuff.
If I were working for one of the companies I would publicly tell you to
buy my light because that's what they would be paying me to do. The CND rep
was unprofessional in her actions. As said in a later post you were using a
Brisa lamp which they tell you is perfectly fine for the product. As for me?
My shellac is wearing just fine after being cured in a no name tunnel with 4
new Phillips 9watt bulbs. Educate yourself and don't believe you have to buy
everything a company wants to sell you. Times are hard and they are trying
to make a buck too.
Sheryl Goldberg
Licensed Nail Tech/Educator
[email protected]
From: [email protected] [mailto:[email protected]] On Behalf
Of Katherine Fahrig
Sent: Wednesday, May 26, 2010 9:26 AM
To: [email protected]
Subject: Re: NailTech:: Shellac
Yes! And on top of this, one of my clients was at her hairdressers bragging
about the Shellac and a CND educator was in the salon at the time. The CND
rep started going off on how I should not be doing Shellac yet because I'm
not using the right lamp. She knows that I'm not using the right lamp
because hay have not shipped yet. WTF! Their own reps are criticizing me for
using the product AND to a highly satisfied client! Sorry, I have little
patience for stupid. If CND did not want their product used without the lamp
why did they sell it without the lamp? I am very happy with the product and
I am making more money because I am using it, yet, I do not have the lamp
that I ordered in April and one of their reps told my client that I wasn't
doing it right! Grrrrr
Katherine
St. Louis, MO
Sent from my iPad
On May 26, 2010, at 2:15 AM, Michelle Cordes <[email protected]> wrote:
Ahem. I am clearly on rants tonight... but really? Holly, trust me, I
totally appreciate your job as an EA... I used to be an educator for TT...
so this is in no way directed at you personally. But this just HAS to be
said...
To Creative Nail Design: Too much demand for your product? Unimaginable? I
thought more of you as a company than this. Shellac is fantastic! You
formulated it, you applied for a patent, you worked the whole product out
from concept to launch. Do you really mean to tell me when you started
hyping your product with every resource in your arsenal 6 weeks before the
launch date that YOU chose, you REALLY thought that you had enough product
in production (never mind on TIME) to meet the demand YOU were creating? I
may only be a second year Marketing student, but I am pretty sure I learned
in Business 101 that all you do by making claims you don't deliver on is
MAKE YOUR CUSTOMER MAD. I counted on you to do as you PROMISED to me... have
the product fully launched on May 1st. You have been good to me in the past,
so I PROMISED this to my clients. When you didn't deliver, I looked like a
jerk. And I don't take kindly to looking like a jerk. So, I ask again...
What demand did you think you were creating? You are a multimillion dollar
company with a great reputation... did you HONESTLY think you had this
launch under control?! If not... if this is beyone even your wildest
dreams... at least say so. A "We had estimated initial sales at 20,000
bottles so we made 30,000. We are at 50,000 and counting! Thank you for your
support, and we are kicking it into overdrive to get these filled. Thanks
for your patience!" would be in order if that was the case. This whole
launch has just been handled incredibly poorly, and I expect so much more
from you, CND. People preordered product they still have not received. And
the lamp delay? Don't even get me started on that. You can do so much better
than this, Creative, and I hope you heal my broken heart by learning from
this debacle. I love you, but I need to be treated better than this...
Thanks, nail peeps... that one has been simmering for awhile.... :)
Michelle Cordes, Owner/Licensed Nail Technician
The Nail Spa in Silverdale, Washington
"The spa for your hands and feet since 1997"
www.myspace.com/thenailspa
_____
From: Holly L. Schippers <[email protected]>
To: Kelley Marie <[email protected]>; "[email protected]"
<[email protected]>
Sent: Tue, May 25, 2010 3:57:12 PM
Subject: Re: NailTech:: Shellac
Yes all distributors are having this trouble, the level of demand was
unimaginable!!
Sent via BlackBerryR
Holly L. Schippers
CND
Education Ambassador
P 641-660-4058
-----Original Message-----
From: Kelley Marie <[email protected]>
Date: Tue, 25 May 2010 18:28:04
To: <[email protected]>
Subject: NailTech:: Shellac
I am having a hard time getting additional product for the CND
shellac, is anyone else experiencing this ? I ordered my lamp the
first of may and still haven't seen it. Tried to order 3 more bottles
of top base and tutti fruiti. My ordered was canceled because they
were out of stock I am ordering from Industry source.
Kelley Marie
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