It's Genbook.  www.genbook.com  

Laura 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Caralyn Brown
Sent: October-29-10 9:45 AM
To: [email protected]
Subject: Re: NailTech:: No show week..love/hate relationship LOLO

Ok y'all so what's the name of this program??? Where do you get it?   
Come on share !!!! Please. This is very interesting !!! 

Caralyn
TN

Sent from Caralyn's iPhone

On Oct 29, 2010, at 8:14 AM, "Laura Merzetti" <[email protected]>
wrote:

> I use the same program as Athena and Jess Hoel - Genbook.  I decided I 
> was tired of being no-showed so the last time it happened I spent 
> hours researching it.  It is a great solution for a one-person operation
($20 a
> month).   The way I look at it, I only need half an appointment a month
not
> to show up, and it pays for itself.  I finally got over myself and
realized
> I'm running a business, not a drop-in centre.    It helps you to grow a
> backbone, if you need the help (like me).    And yes Simmy, people ARE
> getting ruder and ruder!!
> 
> Laura Merzetti
> 
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On 
> Behalf Of Simmy Bredal-Bell
> Sent: October-29-10 9:00 AM
> To: Nailtech
> Subject: Re: NailTech:: No show week..love/hate relationship LOLO
> 
> I'm tellin' ya Diana,
> I'm diggin' the way that Athena books her appts. Online, w/ a CC for 
> deposit. If they don't show-they get charged anyway.  People are just 
> getting ruder and ruder!
> Sorry you're having a trying week!
> Hugs,
> Simmy ;)
> Sent from the road on my Blackberry
> 
> -----Original Message-----
> From: Diana Bonn <[email protected]>
> Sender: [email protected]
> Date: Fri, 29 Oct 2010 07:24:42
> To: <[email protected]>
> Reply-To: [email protected]
> Subject: NailTech:: No show week..love/hate relationship LOLO
> 
> What was it this week???????? Was it on  the front page of the paper 
> or on t.v., or on the radio?
> 
> IF YOU HAVE AN APPOINTMENT WITH DIANA THIS WEEK, DO NOT CALL, DO NOT 
> SHOW UP!!!!!!!!!!!
> 
> I have a love/hate relationship with NEW clients.  Hate it when they 
> call for an appointment, because I ALWAYS know there is a CHANCE that 
> they will NO SHOW.
> I love it when they do show, because they always re-book.
> 
> Two new clients, two NO SHOWS.  And they were PRIME TIME appointments. 
> You know those 4:00 and 5:00  appt.s that are booked for 20 years in 
> advance???Had a couple of cancellations from regulars and stuck these 
> newbies in there.  Should start charging a deposit for PRIME TIME 
> appointments!!!!!!!!!!jeez.........diana from indiana
> 
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