Can I add something here? I contacted them three times and they always got right back to me. Very professional.
Buenos dias! Lynnette Diaz-Madden www.facebook.com/nailtech www.salon29.net Salon 29-where pampering and personal attention is on its way! On Dec 6, 2010 10:44 AM, "Becky" <[email protected]> wrote: Good morning! For anyone concerned about "negative reviews' on the Apple iTunes store, I have read over all 4 of them. *eyeroll* Clearly these are people who don't know how to use the service/reader, or those who have been denied verification. One of the reasons for this is that the security questions were not answered properly, so the user's identity could not be verified. "Healthy income and excellent credit" are not reasons to be accepted, Square doesn't even check your credit. Why would they need to? There is no "credit" needed when each fee is deducted right from the transaction. Apples and oranges.... As for the review about money being "FROZEN", that was because there was a risk investigation. I can't speak about lack of response because I haven't had that happen, although Square emails can end up in the SPAM folder. Not sure the user was smart enough to check that folder ? There is an ENTIRE faq section in the HELP section https://support.squareup.com/home - also, you can follow @sqsupport on Twitter and see how responsive and professional they are. While you're there, do a search on @square and read over all the HAPPY user's comments, as well as many other links to other Square information. Here's the FAQ's again: https://support.squareup.com/entries/160793-frequently-asked-questions-faq And the "known issues" * REEEEEEAAAD the information provided*: https://support.squareup.com/entries/140260-known-issues As well as the LIMITS AND FEES section: *(which would also have helped the negative reviewer with their comment about money being "HELD*": https://support.squareup.com/entries/160793-frequently-asked-questions-faq#card-fees Since I know a great many people may "freak out" about a couple of negative comments, why don't you just email me privately and I will be happy to share my experience :) Becky On Mon, Dec 6, 2010 at 9:02 AM, Becky <[email protected]> wrote: > > Pardon my premature ... -- You received this message because you are subscribed to the Google Groups "NailTech" group. To p... -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
