Sadly no, gotta honor the whole thing. I'm going to make some calls tomorrow just to be sure. *le sigh*
On Tue, Jan 17, 2012 at 10:56 PM, shawn wilson <[email protected]>wrote: > As far as the 5 yrs to honor the certificate, you only have to honor the > face value, the client will have to pay the balance. That is how the law > reads. > > Shawn > On Jan 17, 2012 9:51 PM, "Michelle Phoenix" <[email protected]> > wrote: > >> Let me share my experience with you guys. First off, there are only ever >> 2 or 3 techs on per day in my spa. Second of all, I have spent just about >> my entire career saying no to doing coupons of any sort and I should have >> stuck to my guns. >> >> Having spent a ton of money on a newer, larger spa, I wanted to get >> clients in for our new services. Groupon had been courting me for months >> so I finally decided to talk to them. I told them I wanted to do something >> to promote my skincare services. They said no. We are known for our nail >> care and that's what they wanted to sell. They said we could upsell the >> clients on the skin care when they got there. That hasn't worked out b/c >> they just buy Groupons for discounted skin care at some othe spa who fell >> for this crap. I only wanted to sell a few hundred, because we're small. >> They said no, you have to sell 2,000. Long story short, I was so anxious >> about getting new clients in to the spa I agreed to 1,000 and they said >> we'd never sell out. We sold out in under 24 hours. >> >> Well now, even though the "expiration date" is coming up, I can not, by >> Massachussets law, turn people away after February 2nd. I have to continue >> to accept them until they're all used or 5 years pass. Whichever comes >> first. I could just scream!!! I have no one to blame but myself. >> >> On top of it all, the spa gets $21 for each $70 of service and I still >> have to pay my girls their commission on the $70 fee. In other words, I >> take in $21 from the Groupon but pay out $38.50. It's costing me >> $17,500!!! GAH!!! >> >> I'm sending this email from my personal address and ommitting my >> signature b/c if clients Google the spa, I don't want them to find this >> email. Just because I've screwed myself doesn't mean I have to make them >> feel bad about getting a bargain. >> M- >> > -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
