I knew it would cost us money but I considered it an investment in marketing. I just didn't realize how huge an "investment" it would be. Sooooooo not worth it.
Michelle Phoenix, Owner/Elite Nail Technician Wet Paint Nail Spa Nails, Skin & Hair www.wetpaintnailspa.com On Jan 18, 2012, at 7:15 AM, Alisha Chmiel <[email protected]> wrote: > Once the Groupon or Living Social deal expires, you only have to honor the > AMOUNT the coupon was for. You treat it like a gift card and go back to > charging full price for your services. I ran both of these and that was how > the fine print read. And yes, it COST me money once I had to pay out > commission. Groupon and Living Social cause a NEGATIVE PROFIT for the > Merchant. > > DON'T DO IT!!!!! > > Alisha Chmiel > Arti Beauty Spa > Kettering, OH > > --- On Wed, 1/18/12, Anna Z-James <[email protected]> wrote: > > From: Anna Z-James <[email protected]> > Subject: Re: NailTech:: Groupon - ABSOLUTELY, POSITIVELY DO NOT DO IT > To: [email protected] > Date: Wednesday, January 18, 2012, 12:24 AM > > One of the girls at my salon received an email just recently from Living > Social expressing to her that she was to honor the certificates up to 5 > years. This is some straight up BS because they DO NOT express this to > ANYONE up front when they sales pitch you to sign up.....This is a SCAM if > you ask me....it's bad enough that when you sign up to run this special you > have already reduced the value of your service in half and then have to share > any profits with the company which is ANOTHER half....Having US (Small > business owners) to reduce our value and services. > > I have been receiving calls from a girl from Groupon wanting me to run daily > specials with them and I expressed to her that I think I've learned that my > value is worth so much more then dealing with chair hopping customers that > don't know the value of a REAL service by not even tipping or returning as a > client because all they do is purchase these coupons on a regular just to get > the next deal! > > There has to be a loop whole in this system where we as the retailers were > misguided and conned to sign up in hopes that we will get new business > walking through our doors? > > > Anna > Creations by Anna Z-James > www.annazjames.com > 702-927-8831 > > > -----Original Message----- > From: Michelle Phoenix <[email protected]> > To: nailtech <[email protected]> > Sent: Tue, Jan 17, 2012 8:44 pm > Subject: Re: NailTech:: Groupon - ABSOLUTELY, POSITIVELY DO NOT DO IT > > Sadly no, gotta honor the whole thing. I'm going to make some calls tomorrow > just to be sure. *le sigh* > > On Tue, Jan 17, 2012 at 10:56 PM, shawn wilson <[email protected]> > wrote: > As far as the 5 yrs to honor the certificate, you only have to honor the face > value, the client will have to pay the balance. That is how the law reads. > Shawn > On Jan 17, 2012 9:51 PM, "Michelle Phoenix" <[email protected]> > wrote: > Let me share my experience with you guys. First off, there are only ever 2 > or 3 techs on per day in my spa. Second of all, I have spent just about my > entire career saying no to doing coupons of any sort and I should have stuck > to my guns. > > Having spent a ton of money on a newer, larger spa, I wanted to get clients > in for our new services. Groupon had been courting me for months so I > finally decided to talk to them. I told them I wanted to do something to > promote my skincare services. They said no. We are known for our nail care > and that's what they wanted to sell. They said we could upsell the clients > on the skin care when they got there. That hasn't worked out b/c they just > buy Groupons for discounted skin care at some othe spa who fell for this > crap. I only wanted to sell a few hundred, because we're small. They said > no, you have to sell 2,000. Long story short, I was so anxious about getting > new clients in to the spa I agreed to 1,000 and they said we'd never sell > out. We sold out in under 24 hours. > > Well now, even though the "expiration date" is coming up, I can not, by > Massachussets law, turn people away after February 2nd. I have to continue to > accept them until they're all used or 5 years pass. Whichever comes first. I > could just scream!!! I have no one to blame but myself. > > On top of it all, the spa gets $21 for each $70 of service and I still have > to pay my girls their commission on the $70 fee. In other words, I take in > $21 from the Groupon but pay out $38.50. It's costing me $17,500!!! GAH!!! > > I'm sending this email from my personal address and ommitting my signature > b/c if clients Google the spa, I don't want them to find this email. Just > because I've screwed myself doesn't mean I have to make them feel bad about > getting a bargain. > M- > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
