Pam, that's pretty funny & very clever of you! If one peeled off the
very next day, wouldn't common sense tell you to call your nail tech
then? Not after days when 4 had peeled off? In all fairness, I also
have had clients that cannot successfully wear 1 or the other brand
(Gelish, Eco, or Shellac) as well as some clients who can't wear ANY
gel polish, because they're rough as a cob on their nails and nothing
can withstand their force!

OK, here's my rant to add to yours:

I have to grit my teeth and be as diplomatic as possible sometimes
when some clients complain that "it just chipped off and I wasn't
doing anything".....REALLY? REALLY? Like they were just sitting there
watching TV with their hands perfectly still and suddenly this
earthquake of fissures opened up on all of their gel polished
fingernails, resulting in many cracks & chips?

It's especially obvious they "didn't do anything" when their free
edges are broken completely off....and then for some reason the gel
polish flakes off with it. Geee....I wonder why?

You know, I have to say that this gel polish phenomenon has been
totally awesome in both good and bad ways. It slays me when clients
think that it's the magic cure all they've been looking for which will
defy the laws of physics, kinetics, gravity or all of the above. They
think they can do anything and everything WITH their fingernails and
they should remain pristine.... simply because this gel polish is
covering the tops of them. It's like they think they now have Superman
nails of steel!

You can always tell when they're implying that it's somehow YOUR fault
when their gel polish chips...they get that whiny, "gee, I don't know
what could have caused this to happen" tone. That's my cue to either
say "Me neither because none of my OTHER clients chip their gel
polish" or "would you rather go back to wearing traditional polish or
nail enhancements?".

It's frustrating to have this back and forth consultation over the
pro's vs. cons of each different nail service they've already tried,
yet abandoned when the gel polishes came on the scene. The ones who
have trouble with it are disappointed because they thought it was the
answer to their prayers for their weak, peeling, brittle, fragile
nails.....so understandably they are frustrated, too. They don't like
a natural nail manicure because the polish doesn't last long, but they
love the paraffin dip, sugar scrub, and hand massage that comes with
that service.

But they also don't like the nail enhancements because of the
maintenance, or cost, or that they feel heavy, or because of the bad
publicity they've heard/read/saw on Dr. Oz, or because they "really
just want to grow their own natural nails", yet they like the
durability and strength of enhancements. Recently with one client I
had to throw my hands up in the air and say "I give up. I'm at a loss
as to what to do, because evidently what you want has NOT been
invented yet".

Until I remind them, they seem to forget that gel polish CAN last 2-4
weeks... depending on several things, such as:

1) strength & thickness of their natural nails to begin with.
2) what they do with their nails once they leave the salon.
3) type of work they do.
4) type of hobbies they have.
5) if they enjoy picking off their gel polish.
6) gardening without gloves.
7) washing dishes without gloves.

>From now on when the complaining starts, I think I'll just say this:
"You want to know WHY your gel polish chips? It's called LIVING YOUR
LIFE! Your hands move and you touch things and your nails bend and
then the gel polish chips! IT'S NOT ROCKET SCIENCE, PEOPLE"!!!!!

There. Now I feel better. For now:)


Jill Wright
Bowling Green, KY
[email protected]






On Apr 12, 11:43 pm, [email protected] wrote:
> Hi Teks,
>   My rant for today:
>     I had a new client come in last Friday to have the shellac put on.  I did 
> the usual manicure and prep, and applied the shellac like I have been doing 
> it (successfully!) for the last 2 years.  So.. the client calls me today, and 
> asks me if I have time to "fix" a couple of nails.  huh?  FIX!?  What do you 
> mean by "fix"?  Client:  "Well, I had 4 of them that just peeled off!  The 
> one peeled off the very next day!"  Visions of me "fixing" her "peeling" 
> shellac nails in an eternity shrouded in HELL swirled thru my mind!  OH NO 
> YOU DON'T my mind shouted!  I quickly explained that if she were ALREADY 
> experiencing "peeling" (meaning, OH BOY DID I EVER HAVE FUN PEELINGTHIS 
> SHELLAC STUFF OFF MY NAILS AND NOW THERE WILL BE EVEN MORE FUN WATCHING THAT 
> NAIL TECH "FIX" THEM SO I CAN PEEL THEM OFF AGAIN!)  I explained that she 
> just might NOT be a good candidate for the Shellac and that since some had 
> already "peeled" off, we would not be able to re-apply the Shellac to those 
> nails because the surface that the Shellac was adhering to probably peeled 
> off with the Shellac and now we would have to soak off the rest of them  and, 
> well, I don't know.. wink wink.. probably just do a regular plain ole 
> manicure!  Oh, boy was SHE ever shocked!  lol!  She stammered a few seconds, 
> then I started offering her some appt. times to have the rest soaked off and 
> a plain ole manicure done.  hehehe!  She scheduled for a Saturday appt. but 
> then called back later, left a message on my machine that "she forgot she had 
> a tire appt on Saturday".. yea.. right... geesh... I am thinking she actually 
> DID pick them off, and expected me to re-do them for free!  NOT!  My mom came 
> in today to have HER Shellac re-done... lets see.. that would be 3 freakin 
> weeks ago I put the stuff on and it was friggin PERFECT!  With her gardening! 
> and Cleaning!  and scrubbing pots and pans!  And cooking Easter Dinner!?  
> Hmph!  I am OFFICIALLY:
> Tired of being walked on,
> Pam
> Nail Designs
> Ohio

-- 
You received this message because you are subscribed to the Google Groups 
"NailTech" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/nailtech?hl=en.

Reply via email to