Excellent Post JILL!!!! I give it 5 stars! * * * * * I will be printing it out (anonymously of course!) and keeping it at my station to hand out to these clueless clients! I have an additional rant to add about this client... She shows up yesterday to get an eyebrow wax and while there, starts showing me how "they are just peeling off!" by sliding her naked nail underneath and lifting the edges and actually PEELING them OFF her nails IN FRONT OF ME! SCREAM!!!!!!!!!!!! I had one client in the chair, and another waiting... they BOTH gasped! You could hear their thoughts like a Vulcan Mind Meld! "IS SHE NUTS! Does she not realize what PAM will do to her standing there and picking off her gel!" Ya know... it made me nuts.. like nails on a chalkboard that she was doing that just to PROVE to me that they were "just peeling off" while she stood there and PEELED THEM OFF IN FRONT OF ME!! Some people are just brainless! I mean, really, you tell me "they just peeled off" then you stand there and PEEL them off to show me how they just suddenly started peeling off themselves and falling off your nails!? really!? grrrrr... one of these days... I may go with the suggestion to try gelish on her.. I bought a couple of the colors today, and I have the gelish LED lamp (which bears the warning that using it with other gel systems may cause severe burning or chemical burns to the clients!) Gosh. .I don't know! Maybe its time to give her the "I can't make you happy so you need to go somewhere else where they CAN make you happy!" speech!
-----Original Message----- From: Jill in Ky <[email protected]> To: NailTech <[email protected]> Sent: Sat, Apr 14, 2012 10:25 pm Subject: NailTech:: Re: "The Shellac Just Peeled Off My Nails"! Really? Pam, that's pretty funny & very clever of you! If one peeled off the ery next day, wouldn't common sense tell you to call your nail tech hen? Not after days when 4 had peeled off? In all fairness, I also ave had clients that cannot successfully wear 1 or the other brand Gelish, Eco, or Shellac) as well as some clients who can't wear ANY el polish, because they're rough as a cob on their nails and nothing an withstand their force! OK, here's my rant to add to yours: I have to grit my teeth and be as diplomatic as possible sometimes hen some clients complain that "it just chipped off and I wasn't oing anything".....REALLY? REALLY? Like they were just sitting there atching TV with their hands perfectly still and suddenly this arthquake of fissures opened up on all of their gel polished ingernails, resulting in many cracks & chips? It's especially obvious they "didn't do anything" when their free dges are broken completely off....and then for some reason the gel olish flakes off with it. Geee....I wonder why? You know, I have to say that this gel polish phenomenon has been otally awesome in both good and bad ways. It slays me when clients hink that it's the magic cure all they've been looking for which will efy the laws of physics, kinetics, gravity or all of the above. They hink they can do anything and everything WITH their fingernails and hey should remain pristine.... simply because this gel polish is overing the tops of them. It's like they think they now have Superman ails of steel! You can always tell when they're implying that it's somehow YOUR fault hen their gel polish chips...they get that whiny, "gee, I don't know hat could have caused this to happen" tone. That's my cue to either ay "Me neither because none of my OTHER clients chip their gel olish" or "would you rather go back to wearing traditional polish or ail enhancements?". It's frustrating to have this back and forth consultation over the ro's vs. cons of each different nail service they've already tried, et abandoned when the gel polishes came on the scene. The ones who ave trouble with it are disappointed because they thought it was the nswer to their prayers for their weak, peeling, brittle, fragile ails.....so understandably they are frustrated, too. They don't like natural nail manicure because the polish doesn't last long, but they ove the paraffin dip, sugar scrub, and hand massage that comes with hat service. But they also don't like the nail enhancements because of the aintenance, or cost, or that they feel heavy, or because of the bad ublicity they've heard/read/saw on Dr. Oz, or because they "really ust want to grow their own natural nails", yet they like the urability and strength of enhancements. Recently with one client I ad to throw my hands up in the air and say "I give up. I'm at a loss s to what to do, because evidently what you want has NOT been nvented yet". Until I remind them, they seem to forget that gel polish CAN last 2-4 eeks... depending on several things, such as: 1) strength & thickness of their natural nails to begin with. ) what they do with their nails once they leave the salon. ) type of work they do. ) type of hobbies they have. ) if they enjoy picking off their gel polish. ) gardening without gloves. ) washing dishes without gloves. >From now on when the complaining starts, I think I'll just say this: You want to know WHY your gel polish chips? It's called LIVING YOUR IFE! Your hands move and you touch things and your nails bend and hen the gel polish chips! IT'S NOT ROCKET SCIENCE, PEOPLE"!!!!! There. Now I feel better. For now:) ill Wright owling Green, KY [email protected] n Apr 12, 11:43 pm, [email protected] wrote: Hi Teks, My rant for today: I had a new client come in last Friday to have the shellac put on. I did he usual manicure and prep, and applied the shellac like I have been doing it successfully!) for the last 2 years. So.. the client calls me today, and asks e if I have time to "fix" a couple of nails. huh? FIX!? What do you mean by fix"? Client: "Well, I had 4 of them that just peeled off! The one peeled ff the very next day!" Visions of me "fixing" her "peeling" shellac nails in n eternity shrouded in HELL swirled thru my mind! OH NO YOU DON'T my mind houted! I quickly explained that if she were ALREADY experiencing "peeling" meaning, OH BOY DID I EVER HAVE FUN PEELINGTHIS SHELLAC STUFF OFF MY NAILS AND OW THERE WILL BE EVEN MORE FUN WATCHING THAT NAIL TECH "FIX" THEM SO I CAN PEEL HEM OFF AGAIN!) I explained that she just might NOT be a good candidate for he Shellac and that since some had already "peeled" off, we would not be able o re-apply the Shellac to those nails because the surface that the Shellac was dhering to probably peeled off with the Shellac and now we would have to soak ff the rest of them and, well, I don't know.. wink wink.. probably just do a egular plain ole manicure! Oh, boy was SHE ever shocked! lol! She stammered few seconds, then I started offering her some appt. times to have the rest oaked off and a plain ole manicure done. hehehe! She scheduled for a Saturday ppt. but then called back later, left a message on my machine that "she forgot he had a tire appt on Saturday".. yea.. right... geesh... I am thinking she ctually DID pick them off, and expected me to re-do them for free! NOT! My om came in today to have HER Shellac re-done... lets see.. that would be 3 reakin weeks ago I put the stuff on and it was friggin PERFECT! With her ardening! and Cleaning! and scrubbing pots and pans! And cooking Easter inner!? Hmph! I am OFFICIALLY: Tired of being walked on, Pam Nail Designs Ohio -- ou received this message because you are subscribed to the Google Groups NailTech" group. o post to this group, send email to [email protected]. o unsubscribe from this group, send email to [email protected]. or more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
