ah Renee, think of it this way. Over the years I have realized that
accountants are from a different world, they just think different.
Now not saying they that world is bad. Just on a different level.
LOLOL diana from indiana
Quoting Renee Parnell <[email protected]>:
okay, I had something happen the other day that's just been eating at me
and I want to blow off steam here and not in front of clients.
I had a client that I was actually finished with but she was still sitting
there at my table. My business partner made a comment about some tote bags
we had discussed a day or two before, and wanted to know when they would be
here. The client is listening to our conversation. And this is not *really*
relevant, but in a way it is, but this particular client is almost 40,
never been married, is an accountant with the utilities company, still
lives with mama and daddy just like she always has, and has never had to
worry about a thing. That being said, as she's listening to our
conversation about getting tote bags printed with our name on them, she
chimes in at the end saying SHE thinks it would be better advertisement if
we would do a punch card like this salon used to do in the downtown area
(which is now out of business, btw) and use a punch card where you got a
free pedi after so many punches. I had to bite my friggin tongue off. First
of all, I didn't hear anybody ask her what she thought. But I really am the
type of person who looks at things from all perspectives, even if something
does piss me off. AFTER I get over being pissed, I look back and TRY to
weigh it out evenly and be objective. So, *should* we use a punch card? One
salon where I worked (booth rent) used them and I went along with it. But
guess what? It was only for nails! So WHY is this? I mean, this is what
gets me....do they expect this of their stylist? So many color/cut/styles
and you get one free? No. And as an aesthetician, I haven't ever had anyone
ask about getting their card punched for a free facial. If they did I would
laugh like a hyena right in their face. And for crying out loud, we are
talking about *scrubbing their feet* for a living. And you are wanting us
to do it for FREE after you've been here so many times? grrrrrr. I know
it's a good incentive to give away something for free, but I swear it just
makes me mad. So what if I have a week where EVERYBODY wants to come get
their free pedi? What about HER work....I have to pay my power bill every
month. Do I get one FREE after I successfully pay my bill 10 times in a
row?
Okay, I'm still mad but maybe I can get over it. BTW, when I initially
started using Shellac, I did it at no extra charge for the first few months
just to get people started using it and then told everyone that I would be
going up due to product cost, the extra time, etc. She knew this. But every
time she comes in with her money all counted out to the penny, (and yes,
she does tip, EXACTLY 15%) and that's all she brings in with her. The money
is just all rolled up in her hand and she lays it down on my table when she
comes in. She never added the additional $10 even though she knew. Then she
brings her mother in. She is as worrisome as the day is long. The mother
was doing the same thing. Then one day she had to write a check. Asked me
for the amount and I told her---she looked at me like "WHAAAT???" I
explained that the lower price was only an introductory price and had
changed months ago, but I had just let it slide. So now it's like a big
deal for them to pay the extra $10 I guess. I would N E V E R go into a
place and say something about they need to be giving away free services. It
just steams me sitting here thinking about it. But maybe I'll get over it
now. Like I say, I know it's a good incentive, BUT....
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