I've come to the point where when I get desciptions like this I just ask, "Do 
you have a picture of your friend's nails?" Making people understand that 
salons/techs make up names for services for marketing purposes is futile. I 
also usually say, "Yeah, I can do that, but I call it something else." A lot of 
people DON'T WANT to be educated, they just want to like their nails.


Maggie Franklin: 
Owner & Artist, The Art of Nailz, Visalia CA
 "Visionary rebel dreamer; obviously way ahead of my time."
http://blogs.nailsmag.com/maggie/
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>________________________________
>From: Lauren Dodson <[email protected]>
>To: "[email protected]" <[email protected]> 
>Sent: Wednesday, June 13, 2012 5:18 PM
>Subject: NailTech:: How was my day? Let me tell you.
>
>
>Last week I get a call from a girl that says she wants Dashing Diva French.  I 
>told her that my next available appointment was this week.  She called me 
>right at her appointment time and said she was in bumper to bumper traffic.  I 
>said don't worry and she came only about 5 mins. late.   She said her friend 
>in Fla. has "Dashing Diva French Shellac" I explained I have both Dashing Diva 
>and Shellac which are two different things.  She seemed confused and I 
>explained the difference. But more so she just wanted what her friend had. I 
>told her that the tech probably mixed the two and made up this service, which 
>I could do also. I started to file her nails, she took her hand from me and 
>said I want them more square. I made them more square, she said they weren't 
>square enough and then got up and said this isn't working and left.  By the 
>way I have been doing nails for 21 years and think I have the whole square 
>nails thing down now.  I'm so sick of NSS
 salons making up bs and telling people they have "Shellac" or gel or whatever, 
then I have to suffer through trying to get the crap of their nails.  I'm sure 
this girl will be leaving bad comments on Yelp or Facebook also, since she 
found us on the web and is tech savvy.  I spend half my day on the phone or 
face to face trying to educate people.  It's starting to get on my last nerve.  
So how was your day? Lauren the tired biotch in Knoxville.-- 
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