Tracy and Ami at Profiles have “Tech” and “Senior Tech” prices on all the 
services.  It works for them….the techs have the ability to upgrade their 
levels. The clients aren’t paying for premium services yet getting a newer 
tech’s work.  Set some criteria she’d need to meet…and let her work toward 
that. Let all the clients know that at some point she will be getting promoted 
and charging more (so there won’t be AS MUCH whining when she ups the prices, 
later.) 

 

Another idea….could be setting a price that is discounted from yours….but I’m 
liking the idea of her earning her way up.

K 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Maggie in Visalia
Sent: Friday, March 14, 2014 4:01 PM
To: [email protected]
Subject: Re: NailTech:: My First Henchman

 

Ok--

 

I'm "almost" excited about an employee. Still mostly scared.

 

I'd originally been in the preparation phase of taking on an employee sometime 
NEXT year, but it makes me sick having to turn away so much business and I 
happen to know someone who I have faith in who recently got her license and is 
available now...so now it is.

 

My original plan was to offer hourly plus commission. But offering someone an 
hourly wage requires KNOWING-- being absolutely, 110% SURE-- that I have the 
money to make that payroll. Which will require (embarassed throat clearing) me 
paying off some of my bills to free up some of my money in order to make sure 
it's there on times when business wasn't. Because we all know that just because 
I'm turning people down every day NOW, in a couple of months I'll be whining 
about the tumbleweeds blowing through the hallway:-)

 

So the immediate plan is straight commission. I've been asking around and 
combing the Internets and it looks like our biz DOES fall into the exemption in 
California and straight commission is acceptable.

 

A booth renter would pay me $125 a week--  our local going rate being about 
$100. I'd charge a premium booth rent rate because I have a premium location 
and, hey! Let's face it, you get to work with ME! Who wouldn't pay extra for 
that? Right? LOL. 

 

So my goal is for my profit to meet-- exceed-- $125/week from an employee. I 
like that commission will give ME an opportunity to make greater profits too, 
which is an incentive FOR ME to give up the peace and quiet and share my space.

 

I agree with Karen, it looks like the costs of having an employee will be about 
12% of their pay. But I'm swining wide on my math and figuring 20%. Which 
should fill in any gaps in taxes and fees that are lurking out there to 
surprise me, and should also balance the fractional increases in cost of 
business-- for instance, I will have to upgrade my online booking system to a 
higher level to allow for more than one operator :-(

 

Retail is a non-issue. I don't do enough of it for it to be an incentive at any 
level.

 

My current thoughts are: 

50/50 for $1-$499

60/40 for $500-$999

70/30 for 1000+

 

At that rate, the 70/30 split would still put $160 in my pocket. I feel that's 
pretty fair. And I know that if I was on commission and made $1000 in one week 
for my employer, I'd be pretty disgruntled at only getting $500 of it. 

 

The purpose of having an employee is not to run them hard and put them away 
wet, make them feel used and end up with high employee turn over. 

 

What I would need to make from each employee would/will be different depending 
on my costs of doing business and the costs of having employees: if I offer 
insurances, paid vacations, other bonuses, etc-- I'd need to re-evaluate. And 
that's certainly something I have in the back of my mind as the future warrants.

 

Now-- aside from discussion about pay structure and cost of employees, here's 
another thought I'm wrestling with:

 

I've been doing nails for 22 years. My prices are still just on the high end of 
average for my area. But, the gal I'm hiring is new. She got her license last 
fall. This will be her first salon job.

 

I don't think she should be charging the same for services that I do. What's 
the best way to set up a different service cost for a new tech? Do I set 
completely different prices for every service if done by her? or do I use the 
same pricing but with a discount? 

 

For instance, if a new set is $60, would her new set be $40? or would it be $60 
at 25% off? And what sort of time table should I set up for getting her to the 
same prices as I charge?

 

 

 

 

 

 

 

 

 

Maggie Franklin: 

Owner & Artist, The Art of Nailz <http://artofnailz.info/> , Visalia CA

 "Visionary rebel dreamer; obviously way ahead of my time."
Maggie Rants [and Raves]@Nails Magazine <http://blogs.nailsmag.com/maggie/>  

Facebook <http://www.facebook.com/onykophile> 

 

From: Karen Hodges <[email protected]>
To: [email protected] 
Sent: Friday, March 14, 2014 8:33 AM
Subject: RE: NailTech:: My First Henchman

 

Pretty much what Pam said.

 

I think payroll taxes will be less than 15%.  Here’s a link that was the most 
comprehensive update for 2014 that I found of all the employer’s obligations.  
Remember Unemployment taxes (Federal and State) have ceilings…you only pay on 
so-many thousands of their wages.  
http://www.ey.com/Publication/vwLUAssets/EY-US_Employment_Tax_Rates_and_Limits_for_2014/$FILE/EY-Payroll-Perspectives-Nov

 

I definitely believe in sliding scales based upon performance.  Retail in the 
nail industry is notoriously small---a few bottles of cuticle oil and lotion 
seem to be typical. 10% of 6 bucks is not a great incentive. But if you have 
extensive inventory…gifts and accessories, skin care, hair care, etc, then I 
would   make it 10% on the first $50 per month, 12% on the next, %15…and so 
forth.  I would not pay more than 25%....because there are so many factors:  
shipping, the cost of pricing and shelving (somebody’s time was used), 
degradation of product that sits and must be trashed, shrinkage (pulled from 
shelf and used in a service and forgot to reimburse…or walked out!), etc.

 

As for commission….I personally believe that IF this person is an employee…and 
I am the employer…I should supply the products and pay a lesser commish to 
start. If it’s a newbie and I am having to train and oversee her work, make it 
right when there are goofs, etc…..40%....maybe for a probationary time 60 
days….and an evaluation….and if there’s progress, a raise.  Once it’s 
established this employee is fully functional, she can work toward a goal each 
week….once her gross service income is somewhat stable at a certain level, (eg. 
If 3 weeks out of a month she hits her goals for 3 months) then she gets 
another raise…and a higher standard to work toward.  I think this should be 
laid out and measurable and obtainable.  Making the percentage a whim of the 
owner is not motivating. 

 

I think the max should be 60% for a senior tech who needs no supervision…and 
once her weekly goals are stable at that level, give her the chance to booth 
rent.

 

I never liked having a ceiling on what I could make. I worked for one day spa 
bringing in 1200-1500 per week but I could only make $700?   I didn’t feel the 
product costs and overhead for my work were anywhere near $400-$700 per week 
they were making off the sweat of my back.

 

I believe in writing things out…having a policy book. When there are questions 
that come up…”What does the policy book say?”  I believe you should enforce the 
policies evenly. Always. 

 

And don’t worry about hiring a Mini Me…..it’s good to have different 
personalities that can mesh. Some people will float to her, and some will float 
from her to you. I think you should make it clear from the beginning that 
clients are free to shift between you.  You should make it a point of letting 
that happen….have her do your repairs…you do hers…so clients get used to either 
of you. Yes, Magz…you will have die hards that would rather walk on their lips 
than give up their appointments with you…but there will be some that will be 
relieved that there is now a little breathing room in the scheduling…and they 
will still get to be in your sublime presence!

 

Hit us up with your questions…you know we’ve got your back!

 

Karen

 

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Maggie in Visalia
Sent: Friday, March 14, 2014 1:05 AM
To: 1Nail Tech list
Subject: NailTech:: My First Henchman

 

So it looks (gulp) like I've hired an employee. 

 

HELP!!!!

 

What am I doing? 

 

I was planning on doing this about a year from now, but as it currently stands 
I have absolutely zero openings after 5 p.m. FOREVER-- until somebody quits or 
dies. I'm turning away business daily and that doesn't include how many people 
may be unable to book online that I never even know about.

 

It's time.

 

I'm kinda, sorta aware of how much an employee will cost me in the way of 
payroll taxes, disability, unemployment, worker's comp, etc, etc, and so on. 
I'm guestimating about 20% of what I pay the employee. All current research 
indicates it should be closer to 15%. ????

 

Our profession seems to fall into the exemption area for paying straight 
commission. I'd like to be able to pay her hourly, but that's not going to 
happen just yet. So I've been trying to work on a sliding scale commission 
structure from 50/50 to 60/40 to 70/30.

 

Now. I know there are some of y'all out there who've been down the employee 
path... I need information. I need guidance. I need comfort. I need a stiff 
drink.

 

What am I getting myself into? What am I not paying attention to? What's going 
to bite me in the butt later? What am I missing?

 

Mostly-- can anyone help me with my commission structure? My goal is to make 
this (eventually) more profitable than renting the booth out at the going rate 
of $100-$125 a week. Naturally-- that won't happen till my new henchman is more 
established. I'm not JUST about the money, I want to groom a good nail tech who 
will be a valuable asset to not just my own salon, but our industry through out 
her future as a tech. 

 

But dang! If this isn't just scary as all heck. 

 

Maggie Franklin: 

Owner & Artist, The Art of Nailz <http://artofnailz.info/> , Visalia CA

 "Visionary rebel dreamer; obviously way ahead of my time."
Maggie Rants [and Raves]@Nails Magazine <http://blogs.nailsmag.com/maggie/>  

Facebook <http://www.facebook.com/onykophile> 

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