Call me juvenile all you like, it doesn't bother me... :-) Being one of the younger folks in this industry, it's definitely not the first time. If you like Cogent, that's great, but don't attack me just because I think their sales reps are shady.
I can assure you that the reps that were harassing me weren't just given a list of leads, they went out of their way to look through ARIN's new allocation list and spam the living crap out of people. With that said, I am a man of ethics and morals, and will do whatever I can to ensure that I do not do business with companies that employ people that engage in unethical tactics. I've had no other bandwidth provider engage in Cogent's tactics, including the three that I currently do business with, and have an extremely positive relationship with. On Sun, Sep 22, 2019, at 11:20 AM, Darin Steffl wrote: > Tim, > > The reps themselves have not been unethical. They've not lied or been > dishonest to me in the sales process at all. Comparing them to a shady used > car salesman is not a fair comparison. > > They are likely given a list of leads and need to make so many cold calls to > show they're trying to make sales. > > That's not to say some reps will do unethical things vs other reps like ours > who were nothing but honest, good people. > > I think it's juvenile to avoid a company solely on reps reaching out to sell > to you. That's their job. If their network and support is good and their cost > is attractive, get over your petty reasons for avoiding them. You're stuck on > one point and hold a grudge because "their sales process is shady". > > I've seen shady companies and cogent isn't one of them. Take CenturyLink > where they quote a small business $100 for internet and phone but the bill is > actually $197 after all the hidden fees and tax. That's shady. Cogent has > never done that. They bill you exactly what's in the contract and not a penny > more. > > Zayo adds hidden fees and BS reasons for why they collect them and there's no > way out of it. Again, not a problem with cogent or Hurricane. > > > On Sun, Sep 22, 2019, 9:53 AM Dmitry Sherman <dmi...@interhost.net> wrote: >> They are not that cheap... >> >> Best regards, >> Dmitry Sherman >> Interhost Networks >> www.interhost.co.il >> dmi...@interhost.net >> Mob: 054-3181182 >> Sent from Steve's creature >> >> >> On 22 Sep 2019, at 16:49, Tim Burke <t...@tburke.us> wrote: >> >>> Ethical business practices are quite important to me... I don't care how >>> their pricing is, if every one of their sales reps is on-par with a used >>> car salesman, I want nothing to do with them. No other carrier I deal with >>> acts in this fashion. >>> >>> If you're OK with cheap bandwidth sold by car sales rejects, that's fine... >>> but I am most certainly not interested. >>> >>> On Sun, Sep 22, 2019, at 8:02 AM, Darin Steffl wrote: >>>> It may be unethical to pull emails from ARIN listings but their sales guys >>>> have a job to do and quotas to meet. >>>> >>>> Don't get mad at the sales reps, maybe think a little higher up the food >>>> chain. Each rep I've had has been very fair and respectful. If I don't >>>> need anything new, I tell them to followup with me in 6 months and they >>>> do. At most they send me a 2 sentence email to see if I need anything. >>>> That's something a good rep should do to make sure they're always in the >>>> back of your mind and easy to reach. >>>> >>>> Also, just because you don't like their sales process doesn't mean their >>>> network is bad. We've had them for 3 years and never had a single outage. >>>> The very few times we did call them for routing questions, they picked up >>>> the phone immediately and knew what to do. >>>> >>>> That already makes them better than some companies that cost 5 times as >>>> much. At cogent pricing, you should receive the worst support but it's >>>> damn good right along with HE support. Both are the most affordable >>>> transit providers but offer the best support. The more expensive guys >>>> should get their crap together. >>>> >>>> On Sun, Sep 22, 2019, 7:54 AM Tim Burke <t...@tburke.us> wrote: >>>>> __ >>>>> That is just The Cogent Way™, unfortunately. I just had (yet another) >>>>> Cogent rep spam me using an email address that is _only_ used as an ARIN >>>>> contact, trying to sell me bandwidth. When I called him out on it, with >>>>> complia...@arin.net CCed, he backpedaled and claimed to obtain my >>>>> information from Google. >>>>> >>>>> Gotta love these awful bottom feeding companies. >>>>> >>>>> On Thu, Sep 19, 2019, at 10:05 AM, Dmitry Sherman wrote: >>>>>> Cogent are spamming seriously, they call me from different phone number >>>>>> in Frankfurt and USA in holidays or at night. >>>>>> >>>>>> -- >>>>>> Dmitry Sherman >>>>>> Interhost Networks Ltd >>>>>> dmi...@interhost.net >>>>>> Mobile: +972-54-3181182 >>>>>> Office: +972-74-7029881 >>>>>> Web: www.interhost.co.il >>>>>> >>>>>> On 17/09/2019, 3:25, "NANOG on behalf of Michel Py" >>>>>> <nanog-boun...@nanog.org on behalf of michel...@tsisemi.com> wrote: >>>>>> >>>>>> > If you don’t like Cogent - explain. >>>>>> >>>>>> Besides the peering issues, they can't stop spamming. If after 20 >>>>>> attempts on the phone you have not picked up, they start to send email. >>>>>> They abuse whois. They are one of the primary reasons few people put >>>>>> their real phone number in whois. >>>>>> >>>>>> And I have never talked to that level of incompetence. Tell their sales >>>>>> droids that you want a link over RFC 1149, or that you need BGT (instead >>>>>> of BGP), they will tell you no problem. >>>>>> Don't even try to ask anything about communities or RPKI; they can't >>>>>> tell the difference between a router and a connected coffee pot. If you >>>>>> must deal with them, record everything. >>>>>> >>>>>> If someone has a cheap Asterisk trick so when the caller ID says COGENT >>>>>> it goes directly to Lenny I'll take it. >>>>>> >>>>>> Michel >>>>>> >>>>>> TSI Disclaimer: This message and any files or text attached to it are >>>>>> intended only for the recipients named above and contain information >>>>>> that may be confidential or privileged. If you are not the intended >>>>>> recipient, you must not forward, copy, use or otherwise disclose this >>>>>> communication or the information contained herein. In the event you have >>>>>> received this message in error, please notify the sender immediately by >>>>>> replying to this message, and then delete all copies of it from your >>>>>> system. Thank you!... >>>>>> >>>>>> >>>>>> >>>>> >>>
