Ethical business practices are quite important to me... I don't care how their pricing is, if every one of their sales reps is on-par with a used car salesman, I want nothing to do with them. No other carrier I deal with acts in this fashion.
If you're OK with cheap bandwidth sold by car sales rejects, that's fine... but I am most certainly not interested. On Sun, Sep 22, 2019, at 8:02 AM, Darin Steffl wrote: > It may be unethical to pull emails from ARIN listings but their sales guys > have a job to do and quotas to meet. > > Don't get mad at the sales reps, maybe think a little higher up the food > chain. Each rep I've had has been very fair and respectful. If I don't need > anything new, I tell them to followup with me in 6 months and they do. At > most they send me a 2 sentence email to see if I need anything. That's > something a good rep should do to make sure they're always in the back of > your mind and easy to reach. > > Also, just because you don't like their sales process doesn't mean their > network is bad. We've had them for 3 years and never had a single outage. The > very few times we did call them for routing questions, they picked up the > phone immediately and knew what to do. > > That already makes them better than some companies that cost 5 times as much. > At cogent pricing, you should receive the worst support but it's damn good > right along with HE support. Both are the most affordable transit providers > but offer the best support. The more expensive guys should get their crap > together. > > On Sun, Sep 22, 2019, 7:54 AM Tim Burke <t...@tburke.us> wrote: >> __ >> That is just The Cogent Way™, unfortunately. I just had (yet another) Cogent >> rep spam me using an email address that is _only_ used as an ARIN contact, >> trying to sell me bandwidth. When I called him out on it, with >> complia...@arin.net CCed, he backpedaled and claimed to obtain my >> information from Google. >> >> Gotta love these awful bottom feeding companies. >> >> On Thu, Sep 19, 2019, at 10:05 AM, Dmitry Sherman wrote: >>> Cogent are spamming seriously, they call me from different phone number in >>> Frankfurt and USA in holidays or at night. >>> >>> -- >>> Dmitry Sherman >>> Interhost Networks Ltd >>> dmi...@interhost.net >>> Mobile: +972-54-3181182 >>> Office: +972-74-7029881 >>> Web: www.interhost.co.il >>> >>> On 17/09/2019, 3:25, "NANOG on behalf of Michel Py" >>> <nanog-boun...@nanog.org on behalf of michel...@tsisemi.com> wrote: >>> >>> > If you don’t like Cogent - explain. >>> >>> Besides the peering issues, they can't stop spamming. If after 20 attempts >>> on the phone you have not picked up, they start to send email. >>> They abuse whois. They are one of the primary reasons few people put their >>> real phone number in whois. >>> >>> And I have never talked to that level of incompetence. Tell their sales >>> droids that you want a link over RFC 1149, or that you need BGT (instead of >>> BGP), they will tell you no problem. >>> Don't even try to ask anything about communities or RPKI; they can't tell >>> the difference between a router and a connected coffee pot. If you must >>> deal with them, record everything. >>> >>> If someone has a cheap Asterisk trick so when the caller ID says COGENT it >>> goes directly to Lenny I'll take it. >>> >>> Michel >>> >>> TSI Disclaimer: This message and any files or text attached to it are >>> intended only for the recipients named above and contain information that >>> may be confidential or privileged. If you are not the intended recipient, >>> you must not forward, copy, use or otherwise disclose this communication or >>> the information contained herein. In the event you have received this >>> message in error, please notify the sender immediately by replying to this >>> message, and then delete all copies of it from your system. Thank you!... >>> >>> >>> >>
