If we send traffic to TWC / Charter / BHN via another provider, it does clear up. So yes there is something odd between HE and TWC / Charter/ BHN.
Andy - add 33363 in your list of ASNs. That is Bright House Networks. On Thu, Feb 8, 2018 at 3:08 PM, Andy Dills <[email protected]> wrote: > This isn't all that different from our situation. Did this just start this > week Jared? Perhaps the issue is whatever content inspection system is > being used on TWT's peering with HE. > > I'll send 10796, 11426, 3456, 7843, and 20115 to another provider and > hopefully things return to normal...(I think that's most of their traffic, > not sure if they have some other ASNs). > > Andy > --- > > ----------------------------------------------------- > *Andy Dills - Xecunet, LLC * > > 5744-R Industry Lane > <https://maps.google.com/?q=5744-R+Industry+Lane+Frederick+MD+21704&entry=gmail&source=g> > Frederick MD 21704 > <https://maps.google.com/?q=5744-R+Industry+Lane+Frederick+MD+21704&entry=gmail&source=g> > www.xecu.net > P: 301-682-9972 <(301)%20682-9972> > P: 1-877-XECUNET > F: 240-215-0351 <(240)%20215-0351> > > Twitter <https://twitter.com/Xecunet> > > Facebook <http://www.facebook.com/xecunet> > ----------------------------------------------------- > > On 02/07/2018 14:40, Jared Geiger wrote: > > Our customers on Bright House Networks / Time Warner Cable / Charter in > Orlando, Melbourne and Tampa are experiencing packet loss between Orlando > and Miami before the traffic reaches Hurricane Electric. The odd thing is > when we disable Hurricane Electric, the packetloss goes away but the > traceroute is the exact same path to Miami. HE sees no loss from our > location in Reston VA/Ashburn to Miami. > > We are having our customers talk to Bright House Networks but probably > won't get very far with residential support. > > Any tips or assistance would be greatly appreciated. > > Regards, > Jared Geiger > IT Vocal LLC > AS 32478 > >

