After a few off list replies, HE responded to me again. Upon further investigation, 1 link in a LAG in Ashburn between HE and TWC wasn't showing bidirectional traffic. HE removed the link and the packetloss disappeared.
Thanks to everyone who helped! On Thu, Feb 8, 2018 at 5:15 PM, Jared Geiger <[email protected]> wrote: > If we send traffic to TWC / Charter / BHN via another provider, it does > clear up. So yes there is something odd between HE and TWC / Charter/ BHN. > > Andy - add 33363 in your list of ASNs. That is Bright House Networks. > > On Thu, Feb 8, 2018 at 3:08 PM, Andy Dills <[email protected]> wrote: > >> This isn't all that different from our situation. Did this just start >> this week Jared? Perhaps the issue is whatever content inspection system is >> being used on TWT's peering with HE. >> >> I'll send 10796, 11426, 3456, 7843, and 20115 to another provider and >> hopefully things return to normal...(I think that's most of their traffic, >> not sure if they have some other ASNs). >> >> Andy >> --- >> >> ----------------------------------------------------- >> *Andy Dills - Xecunet, LLC * >> >> 5744-R Industry Lane >> <https://maps.google.com/?q=5744-R+Industry+Lane+Frederick+MD+21704&entry=gmail&source=g> >> Frederick MD 21704 >> <https://maps.google.com/?q=5744-R+Industry+Lane+Frederick+MD+21704&entry=gmail&source=g> >> www.xecu.net >> P: 301-682-9972 <(301)%20682-9972> >> P: 1-877-XECUNET >> F: 240-215-0351 <(240)%20215-0351> >> >> Twitter <https://twitter.com/Xecunet> >> >> Facebook <http://www.facebook.com/xecunet> >> ----------------------------------------------------- >> >> On 02/07/2018 14:40, Jared Geiger wrote: >> >> Our customers on Bright House Networks / Time Warner Cable / Charter in >> Orlando, Melbourne and Tampa are experiencing packet loss between Orlando >> and Miami before the traffic reaches Hurricane Electric. The odd thing is >> when we disable Hurricane Electric, the packetloss goes away but the >> traceroute is the exact same path to Miami. HE sees no loss from our >> location in Reston VA/Ashburn to Miami. >> >> We are having our customers talk to Bright House Networks but probably >> won't get very far with residential support. >> >> Any tips or assistance would be greatly appreciated. >> >> Regards, >> Jared Geiger >> IT Vocal LLC >> AS 32478 >> >> >
