Ivy wrote:
> In one of our user offices, two users signed on with different user ids
> and both were entering forms for submitting. And one user saw the
> information entered by the other on her form.
Hi Ivy,
You found the correct technote about this. Your user problem is the result
of HTML caching, which can be caused by a variety of caches within web
browsers, web servers, firewalls, and intranet LANs.
To fix it, the easiest way is also the best way: eliminate frames.
Frames are typically used to provide things like left-hand-side
navigation menus, and these menus can usually be built just as
well by replacing the frames with tables. In fact, most major
web sites that I know of have made this conversion; examples
include IBM, Symantec, CNET, Wired, Microsoft, and so on.
If your project cannot be switched from frames to tables,
then another alternative is to turn on cookies. Your ND
project can simply send a unique cookie to each browser,
and when requests come in, you correlate the cookie with
the session ID; if they mismatch, then you know you have
hit a caching problem and you can send back fixed data.
You may want to try a few other fast things for a short-term workaround
while you consider using tables or cookies. Turn off page caching in your
webserver, turn off page caching in your intranet firewall, turn off page
caching in your LAN cache if you have one, and so on. You can also ask
your users to turn off browser caching.
I hope this information helps you;
please let me know how it works.
Cheers,
Joel
____________________________________________________________________________
Joel Parker Henderson
[EMAIL PROTECTED] 1-800-558-2197
Sun-Netscape-AOL Alliance
NetDynamics Web Manager
www.sun.com/netdynamics
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