Joel,

Thanks a lot for your help.  I would like to bring the following to your attention:
We don't use frameset in our project at all.  However, I see a lot of SER files has 
CSpHtmlFrameSet in them.  Does ND4 plug in CSpHtmlFrameSet when it generates
SER files?
 
Thanks in advance,
Ivy Wang 

Joel Parker Henderson <[EMAIL PROTECTED]> wrote:
>
>Ivy wrote:
>> In one of our user offices, two users signed on with different user ids
>> and both were entering forms for submitting.  And one user saw the
>> information entered by the other on her form.  
> 
>Hi Ivy,
>
>You found the correct technote about this. Your user problem is the result
>of HTML caching, which can be caused by a variety of caches within web
>browsers, web servers, firewalls, and intranet LANs. 
>
>To fix it, the easiest way is also the best way: eliminate frames.
>Frames are typically used to provide things like left-hand-side
>navigation menus, and these menus can usually be built just as
>well by replacing the frames with tables. In fact, most major
>web sites that I know of have made this conversion; examples
>include IBM, Symantec, CNET, Wired, Microsoft, and so on.
>
>If your project cannot be switched from frames to tables,
>then another alternative is to turn on cookies. Your ND
>project can simply send a unique cookie to each browser,
>and when requests come in, you correlate the cookie with
>the session ID; if they mismatch, then you know you have
>hit a caching problem and you can send back fixed data.
>
>You may want to try a few other fast things for a short-term workaround
>while you consider using tables or cookies. Turn off page caching in your
>webserver, turn off page caching in your intranet firewall, turn off page
>caching in your LAN cache if you have one, and so on.  You can also ask
>your users to turn off browser caching.
>
>I hope this information helps you;
>please let me know how it works.
>
>
>Cheers,
>
>Joel
>
>____________________________________________________________________________
>
>Joel Parker Henderson
>[EMAIL PROTECTED] 1-800-558-2197
>Sun-Netscape-AOL Alliance
>NetDynamics Web Manager
>www.sun.com/netdynamics
>
>

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