Date: Thu, 19 Jul 2001 07:05:49 -0700
From: John Oram <[EMAIL PROTECTED]>
Subject: Re:
Sam:
Simple Solution for Uncle Dave: He should have learned by now to
withhold some features for registered users only of his applications.
Much as I dislike Micro$oft's strong-arm marketing techniques; they have
perfected the carrot and stick approach to software marketing. They do
not willingly give away all the features and benefits of their latest
software without prior payment from registered users. It is up to the
individual computer users to decide whether they agree with the
Micro$oft marketing presentation to accept the required up-front &
on-going financial cost and labor to learn to use Micro$oft's
proprietary solutions.
The point I am attempting to make is, Uncle Dave is failing to serve and
maintain his existing registered customer base by not providing them
with the "latest & greatest" enhancements - which he can decide to
charge an additional fee or maintain his original marketing philosophy
of one payment and free upgrades.
The problems I see as a software developer are, Uncle Dave has installed
a lot of "trick fixes" for a lot of folks like you, Sam. And the larger
population of registered users is still awaiting a whole lot of basic
bug fixes. When inside some of those "trick fixes" sent to a few
individual users are the basic bug fixes that the registered users are
looking for.
If you don't see my side of this coin, then we can choose to have a
respectful disagreement of opinions as we have in the past on other
issues.
John Oram
[EMAIL PROTECTED] wrote:
>
> Hello John, and others:
>
> On Wed, 18 Jul 2001 15:49:15 -0700, John Oram wrote:
>
> > Sam:
>
> > Yes, Uncle Dave does have a "significant" number of, like you,
> > registered users for his various applications.
>
> > My point was that EVERY registered user should benefit equally from
> > Uncle Dave's product enhancements. Unless you paid - hard cash money -
> > for Uncle Dave to build you a "one off" version. Re-reading your email
> > below, it seems to me that you indicate your in the same class as
> > other "registered" users of Uncle Dave's various applications. Not an
> > OEM user of a specialty version application which Uncle Dave has built
> > for volume purchase clients.
>
> I am not an OEM user nor a volume purchase client, just an ordinary
> registered user like most of you guys. I have observed that many
> people have been using Nettamer for years without even registering
> it. This is wrong.
>
> I agree that EVERY registered user should benefit equally from Uncle
> Dave's product enhancements. I did not pay Uncle Dave anything extra
> for him to build me a "one off" version. While the "one off" version
> certainly is a product enhancement for me, I do not know if it would
> be an enhancement for people who subscribe to "normal standard
> generic" ISPs. BTW, "shentel.net" behaves as a "normal" ISP except
> that the server returns an extra character in the domain ID after logging
> on to the smtp server. In the "off-the-shelf" versions of Nettamer and
> NetMail Pro the extra character will appear in the screen as a
> "smiley face". Next I will get an INVALID DOMAIN NAME error. The
> result is that the "off-the-shelf" versions will not work for me for
> sending mail. The POP3 functions would work fine with the
> "off-the-shelf" versions.
>
> I do not know if the "one off" version is specific for dealing with
> the peculiarities of "shentel.net" or whether it will work with other
> ISPs having similar problems if such should occur with other ISPs. I
> don't know if my "one off" version will work with ISPs that do not have
> the kinds of idiosyncracies as "shentel.net". I mentioned in my
> previous post that I have not tested the "one off" version with other
> ISPs. This statement was not correct. Now I recall that I used my
> "one off" version several times with the now-defunct "DialFree" ISP.
> It worked with DialFree. BTW, my "one off" version of Nettamer is
> a variant of the NETTAMER.EXE that comes with the 386 version,
> graphical model.
>
> Regards to all,
>
> Sam Heywood
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