On Fri, Mar 30, 2012 at 11:20, Raj Mathur (राज माथुर)
<[email protected]>wrote:

> On Thursday 29 Mar 2012, Vickram Crishna wrote:
> > I think we are losing sight of what constitutes a service, and the
> > relationship between supplier and consumer. It is entirely true that
> > the service is free, but its users are still consumers. Do you think
> > that someone who serves free food at a public school is not liable
> > for the quality?
> >
> > I am frankly puzzled by the analogy (while I am not an apologist for
> > Google): somebody advising me about possible danger is a different
> > kettle of fish from somebody who blocks everyone from using a public
> > mountain road because rocks sometimes fall.
> >
> > As the article points out, Pirate Bay's service is also used by
> > perfectly honest individuals to publicize and offer their legal
> > artistic creations. Wherever there is free speech, there will be
> > people who abuse it, like the apocryphal Mexican discovered in
> > Jallandhar. That does not mean that free speech itself should be
> > ended.
>
> At one end I agree with Sanjeev -- MS is providing a free service with
> clearly defined terms, and if you don't like the service or the terms
> you are welcome to choose another one.
>

The issue of price has nothing to do with this.  An illegal act would still
be illegal, even if I paid for it.  The ToS is the operative instrument
here.


> There are also some (either explicit or implicit) expectations that
> consumers have from the service.  These expectations have been met by
> the service over many years, and consumers have come to depend on the
> service to achieve specific ends.


In another email on this thread, I cite my GApps experience.  Google has
continued to drop its free service limits (down to 10 accounts), and people
are offended!  Everyday, I see a dozen posts by people who use abusive
language because they were told 3 years ago that Google offered 200
accounts per domain, so they registered and forgot, did not activate, and
now they are re-registering, they want the old number back (because I told
you I would come back later).


> Belying those expectations without
> notice is at the very least unethical,


Exactly.  It is unethical, immoral, and MSN (and BillyG) will rot in hell!


> and may actually be grounds for a
> case in more lawyer-happy nations.
>

Grounds for a case are easy, I still think you defamed me 10 years ago when
you said you were better than me at perl.  I can get a lawyer to send you a
letter.  But realistically, what would a judge say?


> Finally, if I were MS,


Raj, Raj, Raj.  And if I was a woman, I would have been your Mausi.


> I would show cases of malware being distributed
> over P2P links from pirate bay, and claim that I acted in good faith to
> protect my customers.
>
> Very knotty problem.  Fortunately I don't use MS products or services,
> so I don't need to worry about their vagaries.  And to tell the truth, I
> don't have much sympathy for people who do, either!
>

EXACTLY!  We should be happy that they (MS) are stupid, offensive, and
unreasonable.  Why should we wish our enemies had brains?

-- 
Sanjeev Gupta
+65 98551208     http://www.linkedin.com/in/ghane
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