Inline: -- Vickram Fool On The Hill "The cameras were all around. We've got you taped; you're in the play. Here's your I.D. (Ideal for identifying one and all.) Invest your life in the memory bank; ours the interest and we thank you." Jethro Tull: A Passion Play (1973) On Nov 14, 2012 5:06 PM, "satyaakam goswami" <[email protected]> wrote: > > Provide a single Ticket based free support system for (Indian) users who complain that there is no Technical Support system for FOSS (I agree there are lots of forums and mailing lists like FOSSCOMM for this purpose) > afaik FOSSCOMM purpose and intent is not of technical support , in fact it still does not know what it want to be , i mean it does not have a clear agenda as such.
Nice. However, more than pointing out an apparent lacuna, what are your suggestions for change? > Channelise the knowledgebase and articles provided through the forums and mailing lists in the resolutions > Provide a platform for FOSS Solution providers to reach the masses through one platform > Connecting the various local FOSS websites and Groups under one umbrella > why do you want to do this and why should one collaborate in such an initiative ? i mean what is the incentive , in the past there has been failed attempts trying to do something like this. Somebody needs to summarise them, discover the points of failure, and suggest remedies, or alternate approaches. Perhaps Pravin can lead on this. > > I know many websites do this, but this ticket system will be a tool for the FOSS Transits to reach those sites and service providers > > again the incentive , money is a good motivating factor but as service providers there is nothing like a standards you can offer on a ticket basis or for a problem .try to think like this why should i solve ones problems and how am i gonna get compensated , it need not be money only it can be some point system or a new currency until and unless this is in place and widely acceptable this will not work. > These are good suggestions. In fact, by creating a point system/currency, we make it inflation-proof compared to the mainstream economy. > think this whole problem as a business rather than being a good citizen in the foss ecosystem etc... I prefer to think of it as a spectrum of transactions, whose ultimate outcome is being a good citizen...in the total ecosystem ;-) > > -Satya > fossevents.in > > > _______________________________________________ > network mailing list > [email protected] > http://lists.fosscom.in/listinfo.cgi/network-fosscom.in >
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