On Fri, 2003-01-31 at 22:30, robin wrote:
> You have my condolences. I've managed to reduce my Windows
> responsibilities to showing people how to do things like cut and paste
> in Word, updating virus definitions, and saying "Windows is totally
> screwed" then sweet-talking on of our techies into reformatting and
> reinstalling (I used to do that part myself, but then Mandrake showed me
> how easy installing an OS could be, and I decided that the geek kudos I
> got for installing Windows 98 didn't make up for the hours of
> punch-the-wall frustration).
>
> Sir Robin
A year ago this same client decided to upgrade 50 W2k workstation to WXP
and Office XP. Two months ago we installed Office XP SP2 and a month
later WXP SP1.
Help Desk started receiving complains that people couldn't work with
Outlook. Quite often Outlook hang when opening an email. Searching
through Knowledge Base, we found that there was some sort of
incompatibility between Office SP2 and XP SP1. There was a patch for
Outlook. Nothing changed. More searching through Knowledge Base. Finally
a workaround from usenet: disable automatic send/receive!!!!!!
Thanks for the condolences. I appreciate it.
__
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