On Wed, 2004-03-17 at 12:45, Anne Wilson wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
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> On Wednesday 17 March 2004 00:30, Langsley T Russell wrote:
> > Thanks to the input from here I was able to solve my modem
> > problems.
> >
> > Thanks for the help.
> > LTR }}:{(
> > [EMAIL PROTECTED]
>
> Please remember - in the interests of other people who may have
> similar problems, please post what you did to solve the problem. If
> it is a problem that may be encountered by many users, it is also
> useful to put in on the TWiki.
>
> Anne
> - --
> Registered Linux User No.293302
Hi Anne, and all.
I went to the http://start.at/modem as suggested and looked up the modem
in question a 3Com/US Robotics internal PCI modem, model number 0762
The information there:
Chipset data:
Manufacturer
Texas Instruments a custom chipset for U.S. Robotics
Applications
PCI bus full hardware modem.
Linux support
The "Kermit" family modems are supported by setserial
and the Linux kernel.
Setup hints for older versions of setserial.
Indicates quite clearly that the modem is indeed a hardware modem (which
I already knew). It also indicates that the modem is fully supported,
that I was not so sure of.
I also have a full hardware PCI modem (different brand etc.)but still a
hardware modem in this machine which works but which MDK 9.2 identifies
as a winmodem.
Taking all of this into account and not wanting to devote any more time
to simply getting a supported modem to work, I returned the internal PCI
modem and replaced it with an external, serial connect modem which
worked immediately. This decision was based on much else I've read here
on this list.
My advice: Don't buy ANY internal modem and expect it to work with MDK
or probably any linux distro. It may well work but it just as well may
not work, no-matter whether or not it is a "fully supported" hardware
modem. Why take the chance, go through the aggravation and expense, time
and repeated trips to one's local parts supplier when buying an
external, serially connected, modem will work with no problems.
Perhaps this is an over simplification but it sure seems to me that
there are just too many difficulties associated with any internal modem
and Linux to make them worth even considering. I know when talking to
people I'm trying to convert to linux on the desktop I'm going to
recommend that they go out and buy an external modem.
Of course none of the above "trouble shooting" would have been possible
had I not had a second machine with a working internet connection. So,
even though I found the information to be interesting and even helpful,
It would be unavailable to anyone whose only PC was the one with the
misidentified/unusable modem.
If one has Windows installed on the machine with the modem one is trying
to get to work with Linux, one could, of course, log on to the internet
via
windows to do all of the above. However I consider telling people to use
Windows to solve their Linux problems worse than offering no solution at
at all.
We, even the complete neophyte, must be able to solve our Linux problems
using Linux. If we can't do that, we can't, at least I can't, with good
conscience, tell people to make the change from Windows on the desktop
to Linux on the desktop.
I know that there is a good deal of valuable, usable, friendly, support
available to the Linux newbie. I consider this list to be one of those
valued, friendly, sources of support for me. I am equally convinced that
any and all support must be available either in the form of the printed
word, preferably in manuals shipped with the distros, or accessible via
Linux itself, either in the form of user-friendly help programs included
with the OS or via the internet.
It is essential that we, even the complete newbie, be able to solve our
problems with Linux without resorting to ANY other OS.
I hope that wasn't too much of a rant.
LTR }}:{(
[EMAIL PROTECTED]
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