On Wed, 14 Apr 2004 11:12:15 +0100, Anne Wilson <[EMAIL PROTECTED]> wrote: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > On Wednesday 14 April 2004 08:21, RichardA wrote: > > > > There are some very angry people on the forums, and I don't blame > > them. > > > Frustrated, definitely.
Angry. > > No one expects Mandrake to actually communicate to their customers, > > even before a major restructure of the mirrors, but it seems they > > all went home for Easter withour fixing it. So much for Mandrake's > > 'enterprise' ambitions. > > > An unfair and unjustified comment. Try reading the explanation on the > Club pages. The situation only developed as people were going home > for the holidays. Warly tried to contact the various mirror owners, > but they are totally independent of Mandrake, and most of them were > unavailable. Oddly enough, they like holidays, too. There is no way > that Mandrake employees can guarantee how long it will take mirror > owners to sort out this problem. Let's just hope that not too many of > them are taking an extended break. > > Anne I don't think my comment was unfair or unjust. This should have been tested, and there should have been a backout. The mirror maintainers should have been contacted _before_ this change. We all like holidays, but if we work in IT and we break something mission-critical, we stay and work until it is fixed. Their behaviour is acceptable for a hobby distro, but Mandrake are making 'Enterprise' noises. Mandrake is a great distro -- which is why we're all here -- but the company...
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