On Wed, 14 Apr 2004 11:12:15 +0100, Anne Wilson
<[EMAIL PROTECTED]> wrote:
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> On Wednesday 14 April 2004 08:21, RichardA wrote:
> >
> > There are some very angry people on the forums, and I don't blame
> > them.
> >
> Frustrated, definitely.

Angry.

> > No one expects Mandrake to actually communicate to their customers,
> > even before a major restructure of the mirrors, but it seems they
> > all went home for Easter withour fixing it. So much for Mandrake's
> > 'enterprise' ambitions.
> >
> An unfair and unjustified comment.  Try reading the explanation on the
> Club pages.  The situation only developed as people were going home
> for the holidays.  Warly tried to contact the various mirror owners,
> but they are totally independent of Mandrake, and most of them were 
> unavailable.  Oddly enough, they like holidays, too.  There is no way 
> that Mandrake employees can guarantee how long it will take mirror 
> owners to sort out this problem.  Let's just hope that not too many of
> them are taking an extended break.
> 
> Anne

I don't think my comment was unfair or unjust. This should have been
tested, and there should have been a backout. The mirror maintainers
should have been contacted _before_ this change.

We all like holidays, but if we work in IT and we break something
mission-critical, we stay and work until it is fixed. Their behaviour is
acceptable for a hobby distro, but Mandrake are making 'Enterprise'
noises.

Mandrake is a great distro -- which is why we're all here -- but the
company...

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