-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Peter Bunce
Sent: Saturday, September 23, 2000 10:12 AM
To: [EMAIL PROTECTED]
Subject: Re: [newbie] Tech Support from Macmillan -- Personal Inquiry
I bought a boxed set. did not get the help I asked for.
peter bunce
Denis Havlik wrote:
> On Wed, 20 Sep 2000 [EMAIL PROTECTED] wrote:
>
> :~>unfortunately you only get support when you buy their boxed sets, well
i got
> :~>mine out of a magazine for linux so i get no support what so ever from
> :~>Macmillan
>
> Well, one usually gets what one pays for in life... With linux, one often
> gets a bit more, but giving you 121 tech support for free is not gonna
> happen. There are folks on this list who are willing to help, there is
> mandrakeuser.org, there is mandrakeforum.com, our manuals are freely
> available for download...
>
> If you have something against boxed sets, maybe we could start selling
> ONLY support at a same price ;->
>
> cu
> Denis
>
> FYI: MacMillan is not responsible for support anymore. It is us,us, and
> again us, and if/when we come up with some shit, we'll try to fix it as
> soon as possible. Unfortunately, we are still "warming up" as far as
> support is concerned, and I expect to see problems during next few
> weeks. But we'll fix them as soon as we find them out.
> --
> -----------------------------------------------------
> Dr. Denis Havlik <http://www.ap.univie.ac.at/users/havlik>
> Mandrakesoft ||| e-mail: [EMAIL PROTECTED]
> Quality Assurance (@ @) (private: [EMAIL PROTECTED])
> -------------------oOO--(_)--OOo---------------------
> The mailserver is on strike. It wants better working conditions,
> paid days off and a female connector. ([EMAIL PROTECTED])
I think the support provided by the newsgroups is tremendous. I have learned
a lot about operating systems.
Your cannot find this much technical support from a single company for free,
and for a lifetime.
If a question is not answered immediately, some one usually picks up the
slack later with an appropriate answer.
Roman
Registered Linux User #179293
