Mandrakesoft taking over support is good new for all of us, Dennis! The
MacMillan support did less than nothing for me--it wasted my time and effort.
[I had bought the 7.0 Deluxe with e-mail support from Linuxcare.] This kind
of experience can only hurt Linux Mandrake's reputation and sales. If
Mandrakesoft can turn this support issue from a liability into an asset.....
Personally I believe in supporting good things, and I will purchase Linux
Mandrake again when I will be able to get what I'm paying for, which includes
the support should I need it. I'm not still working out of Windows based
e-mail for nothing. [For those new to newbie let me explain that I'm
disabled with Multiple Sclerosis Fatigue and I literally haven't had the
effort available to apply to solving my modem issues myself, even with the
help of newbie people.] -Gary-
In a message dated 9/22/2000 11:14:19 AM Eastern Daylight Time,
[EMAIL PROTECTED] writes:
<<
FYI: MacMillan is not responsible for support anymore. It is us,us, and
again us, and if/when we come up with some shit, we'll try to fix it as
soon as possible. Unfortunately, we are still "warming up" as far as
support is concerned, and I expect to see problems during next few
weeks. But we'll fix them as soon as we find them out.
-----------------------------------------------------
Dr. Denis Havlik <http://www.ap.univie.ac.at/users/havlik>
Mandrakesoft ||| e-mail: [EMAIL PROTECTED]
Quality Assurance (@ @) (private: [EMAIL PROTECTED])
>>
