I try to use cycle goodies, then cycle gear, then if they cant get it quick i go to the dealer... Also ebay, but u know how that is.... -----Original Message----- Date: Sunday, October 03, 2010 3:36:16 am To: "Nighthawk Motorcycle Lovers!" <[email protected]> From: "surfswab" <[email protected]> Subject: [Nighthawk Lovers] Online parts survey
Just had a less than stellar transaction with what used to be my favorite parts supplier, Cheap Cycle Parts. Didn't order anything exotic, just a Uni air filter and spark plugs. They say 3-5 days turnaround on orders, but my last order languished in "on order from our warehouse" status for 13 days with no stated reason for delay. Two automated emails got no response. Finally called them, got a telephone-tag "agents busy" recording and left a message for a return call. Return call 2 hours later was from an obviously outsourced boiler room operation. Operator expedited the order and I had it 2 days later. Elapsed time 15 days, but probably would have been longer had I not nudged them. So I'm curious. Who's your favorite supplier and what's their response time, efficiency of communication, and prices? -- You received this message because you are subscribed to the Google Groups "Nighthawk Motorcycle Lovers!" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nighthawk_lovers?hl=en. -- You received this message because you are subscribed to the Google Groups "Nighthawk Motorcycle Lovers!" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nighthawk_lovers?hl=en.
