That was the issue. Thank you for the help Patrick.
On May 28, 10:02 am, Patrick Burleson <[email protected]> wrote:
> On Thu, May 28, 2009 at 11:59 AM, Brad <[email protected]> wrote:
>
> > I purchased this product a month ago and was just getting around to
> > adding the rest of my bank account information. The order of events
> > was as follows: update push of software upgrading to 1.4.8 from 1.4.7
> > and then I tried to add the Bank of America(non CA, WA, & ID) and I
> > get the following error: [2000] ERROR The product which you are using
> > is not enabled. Please call customer service at 1.800.933.6262 for
> > assistance. I have seen other BofA errors in the group recently;
> > however, it appears they were all resolved with 1.4.8 beta. I
> > upgraded to the 1.4.8 release, so I am at a loss.
>
> I'm wondering if you need to setup Direct Access with Bank of America?
> It might be an additional service they have to enable on your account
> (probably for a fee).
>
> Patrick
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