The online services cheat a bit. Check out this FAQ:

Why doesn't MoneyWell support direct connect banking with my bank when  
online services seem to work?

Peace,

Kevin Hoctor
[email protected]
No Thirst Software LLC
http://nothirst.com
http://kevinhoctor.blogspot.com

On Jun 7, 2009, at 9:30 AM, nobody wrote:

>
> how is moneywell different from mint or yodlee in this regard?
>
> I downloaded the demo to give it a try, and found the same issue with
> Chase. However, Mint and yodlee connect and download w/o a single
> complaint?
>
>
>
>
> On Jun 4, 7:17 am, Kevin Hoctor <[email protected]> wrote:
>> On Jun 4, 2009, at 9:09 AM, Robb B wrote:
>>
>>> Does anyone know if something special needs to be done to download
>>> transactions from Chase Bank, either checking or credit cards?
>>> Whenever I try to set up my chase accounts, it says invalid user  
>>> name/
>>> password or host not available. I am using the same user name/
>>> passwords I use to log in to the Chase web site, and I have  
>>> carefully
>>> typed and re-typed them several times, so I know they are entered
>>> correctly. Any help would be appreciated!
>>
>> Hi Robb,
>>
>> Chase requires that you sign up for direct connect service before you
>> can use it. My suggestion is to contact Chase and tell them that you
>> want direct connect access to these accounts with Quicken for Mac
>> (don't say MoneyWell because it will confuse them). You can also do
>> this on their website. They typically charge a fee but will waive it
>> if your nice (or they have lots of your money already in their bank).
>>
>> Peace,
>>
>> Kevin Hoctor
>> [email protected]
>> No Thirst Software LLChttp://nothirst.comhttp:// 
>> kevinhoctor.blogspot.com
>
> >


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