GitHub user dosubot[bot] added a comment to the discussion: Show friendly error 
when Superset unable to connect to backing database

<!-- Answer -->
That's an interesting finding. According to the code, virtual and physical 
datasets go through the **same error handling path** in `SqlaTable.query()` — 
both use `db_engine_spec.extract_errors(ex)` and `error_msg_from_exception(ex)` 
identically 
[[1]](https://github.com/apache/superset/blob/829e4d92d91ceae4b43b1ed3b063ffe45377799c/superset/connectors/sqla/models.py#L1750-L1763).
 There's no conditional logic that treats them differently for error handling.

The likely reason your monkey-patch works for physical datasets but not virtual 
ones is an **import ordering issue**. The function `error_msg_from_exception` 
may have already been imported by reference (e.g., `from superset.utils.core 
import error_msg_from_exception`) in certain modules before `FLASK_APP_MUTATOR` 
runs, so your patched version isn't used in all code paths.

To address this, try patching at **multiple levels** in your 
`FLASK_APP_MUTATOR`:

```python
def FLASK_APP_MUTATOR(app):
    import re
    from superset.utils import core as utils_core
    from superset.connectors.sqla import models as sqla_models

    _original = utils_core.error_msg_from_exception

    def sanitized_error_msg(ex):
        msg = _original(ex)
        if re.search(
            r"(connection to server|OperationalError|password authentication 
failed)",
            str(msg), re.IGNORECASE
        ):
            return "Unable to connect to the database. Please reach out to the 
Chart Owner for assistance."
        return msg

    # Patch at the module level AND anywhere it's been imported directly
    utils_core.error_msg_from_exception = sanitized_error_msg

    # Also patch it where it's used in the connectors module
    if hasattr(sqla_models, 'utils'):
        sqla_models.utils.error_msg_from_exception = sanitized_error_msg
```

Alternatively, a more reliable approach is to patch the **`extract_errors`** 
method on the engine spec class itself, since that's called by reference on the 
class:

```python
def FLASK_APP_MUTATOR(app):
    import re
    from superset.db_engine_specs.postgres import PostgresEngineSpec

    _original_extract = PostgresEngineSpec.extract_errors

    @classmethod
    def sanitized_extract_errors(cls, ex):
        from superset.errors import SupersetError, SupersetErrorType, ErrorLevel
        msg = str(ex)
        if re.search(r"(connection to server|OperationalError|password 
authentication)", msg, re.IGNORECASE):
            return [SupersetError(
                message="Unable to connect to the database. Please reach out to 
the Chart Owner for assistance.",
                error_type=SupersetErrorType.CONNECTION_DATABASE_ERROR,
                level=ErrorLevel.ERROR,
                extra={"engine_name": "PostgreSQL"},
            )]
        return _original_extract.__func__(cls, ex)

    PostgresEngineSpec.extract_errors = sanitized_extract_errors
```

This patches the class method directly, so regardless of how it's imported or 
called, both virtual and physical datasets will hit the patched version.

Could you share the exact raw error you're seeing for the virtual dataset case? 
It might reveal whether the error is coming through a slightly different 
exception type or code path that I can help you target more precisely.


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GitHub link: 
https://github.com/apache/superset/discussions/40881#discussioncomment-17275206

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