At 08:29 AM 1/21/2002 -0600, Scott Brooks wrote:
>John:
>
>I started with ARCServeIT 2000 and dumped it within a few weeks (I even got
>CA to give us our money back) after discovering the same thing you did - CA
>is a dreadful company.  I switched to Backup Exec and haven't looked back.
>It's a much, much better product (IMHO), and their support staff have been
>great.  Once you get up to speed with Backup Exec, there's very little
>maintenance required, other than changing tapes.

Their online support is also excellent. In 6+ years of using Backup Exec on 
NT, 2000, and NetWare, I've only had one problem I couldn't resolve via the 
knowledgebase, and that was resolved by phone support.


-----
K. Triona Guidry
Guidry Consulting, Inc.
[EMAIL PROTECTED]
http://www.guidryconsulting.com

A girl's gotta have her standards.
-- Real Genius




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