Windows 2k system SP3, office 2k, NAV 8.0.. System will occasionally lock up when shutting down. It will either lock up at the blue screen just after the saving your settings windows disappears or it will lock up just after that at a black screen with a blinking cursor, but system does not respond to CTRL-ALT-DEL. The user started another installation of windows 2000 and I managed to finish it without loosing anything, but it still comes back to this problem and it happens maybe 50% of the time. When I set this computer up originally, (its a Dell Dimension) windows was able to install most components without problem. Installed a few drivers from Dell. System was working ok for a while but started doing this about 3 months ago. The user has not installed any other apps and does not run windows update, tho I have done this recently. I have tried to uninstall NAV to see if this is causing the problem but it does not work. So, looking for any info on what all could be causing this to happen. In addition this system sometimes has problems when opening Windows Explorer, it will just show the searching flashlight in the right pane. I suspect that this is related to NAV but could this problem and the lockups be related?
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