NAV's default is to scan the floppy on shutdown, which causes timeout
errors. Disable that and see if that fixes the issue.

------------------------------------------------------
Roger D. Seielstad - MCSE
Sr. Systems Administrator
Inovis - Formerly Harbinger and Extricity
Atlanta, GA


> -----Original Message-----
> From: JJones [mailto:[EMAIL PROTECTED]] 
> Sent: Wednesday, February 19, 2003 3:59 PM
> To: NT 2000 Discussions
> Subject: System occasionally locks up on shutdown
> 
> 
> Windows 2k system SP3, office 2k, NAV 8.0.. System will 
> occasionally lock
> up when shutting down. It will either lock up at the blue screen just
> after the saving your settings windows disappears or it will 
> lock up just
> after that at a black screen with a blinking cursor, but 
> system does not
> respond to CTRL-ALT-DEL.
> The user started another installation of windows 2000 and I managed to
> finish it without loosing anything, but it still comes back to this
> problem and it happens maybe 50% of the time. When I set this 
> computer up
> originally, (its a Dell Dimension) windows was able to install most
> components without problem. Installed a few drivers from 
> Dell. System was
> working ok for a while but started doing this about 3 months 
> ago. The user
> has not installed any other apps and does not run windows 
> update, tho I
> have done this recently. I have tried to uninstall NAV to see 
> if this is
> causing the problem but it does not work. So, looking for any 
> info on what
> all could be causing this to happen.
> In addition this system sometimes has problems when opening Windows
> Explorer, it will just show the searching flashlight  in the 
> right pane. I
> suspect that this is related to NAV but could this problem 
> and the lockups
> be related?
> 
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