We use TeamViewer for all our remote needs From: [email protected] [mailto:[email protected]] On Behalf Of Curt Finley Sent: Wednesday, June 12, 2013 11:48 AM To: [email protected] Subject: RE: [NTSysADM] Remote Control
I'd be behind one firewall and they would be behind a different one. It would be to connect to laptops not servers. I need to be able to work with their login session so they can see what I'm doing and so I would be working with their profile. Thanks for all the suggestions. Curt From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Jon Harris Sent: Tuesday, June 11, 2013 4:58 PM To: [email protected]<mailto:[email protected]> Subject: RE: [NTSysADM] Remote Control Which side of the firewall are you from them, what OS's are you working with, and do you need to connect to their session or can you kill theirs and use yours? If you don't need to use theirs and are on the same side of the firewall what about Remote Desktop. Otherwise if you need to use their session one of the older/newer VNC's might work. Jon ________________________________ From: [email protected]<mailto:[email protected]> To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] Remote Control Date: Tue, 11 Jun 2013 23:32:44 +0000 I've been using LogMeIn to remotely assist users. However the free license now supports a limited number of computers. Can you suggest a tool similar to logmenin to remote control computers? The system must be able to connect to systems behind a firewall on a remote LAN. Free or cheap (but good) is preferable. Thanks for your help. Curt

