Bomgar works nicely, we got two free licenses with our Kace 1000 license. IDK what it would cost but my guys absolutely love it.
John W. Cook Network Operations Manager Partnership For Strong Families 5950 NW 1st Place Gainesville, Fl 32607 Office (352) 244-1610 Cell (352) 215-6944 MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4 From: [email protected] [mailto:[email protected]] On Behalf Of Roger Wright Sent: Thursday, June 13, 2013 10:51 AM To: [email protected] Subject: Re: [NTSysADM] Remote Control For on-demand support TeamViewer is my hands-down favorite for remote support but is a bit pricey even for work. I make frequent use of www.join.me<http://www.join.me> (also from LogMeIn folks) for my remote users who are out of the office. A few years back I was very happy with RAdmin: http://www.radmin.com/ It works great for servers and other devices you need to monitor from time to time. Roger Wright ___ "You can't believe most of the quotes you read on the internet." - Abraham Lincoln On Thu, Jun 13, 2013 at 8:35 AM, Erik Goldoff <[email protected]<mailto:[email protected]>> wrote: I used to use Crossloop a few years ago, but I suspect it has fallen out of favor with the plethora of capable alternatives From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Curt Finley Sent: Tuesday, June 11, 2013 7:33 PM To: [email protected]<mailto:[email protected]> Subject: [NTSysADM] Remote Control I've been using LogMeIn to remotely assist users. However the free license now supports a limited number of computers. Can you suggest a tool similar to logmenin to remote control computers? The system must be able to connect to systems behind a firewall on a remote LAN. Free or cheap (but good) is preferable. Thanks for your help. Curt ________________________________ CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to.

