Dang....

A lot of work to uncover poor coding.

I wonder if that coder still works there?

Kurt

On Sat, Aug 24, 2013 at 4:12 PM, J- P <[email protected]> wrote:
> Ok, so after looking at thousands of procmon lines , I finally figured out
> what was causing it-
> This is not the normal bug thats been around , but it did relate to an HP
> printer.
>
> What tipped me off was the spools process not doing anything other than
> "process profiling" no regquery no create , no file create  and no imagepath
> ,
>
> So I ran procmon on a desktop and there it was,  Spoolsv.eve doing what it
> should be , RegOpen, FileSystemControl, Regcreate, etc.....
>
> "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\Client
> Side Rendering Print
> Provider\Servers\Print_Server\Printers\{3B2A2A60-72A2-4B70-99F3-1FE3E72FDB85}\PrinterDriverData
>
> HKCU\Printers\Connections\,,Print_Server_Name,Shared_Printer_Name
>
> and heck of alot more entries-
>
>
> Evidently the genius writing the front end of the DB decided to make some
> upgrades (without telling anyone), like hardcoding  default printers for
> various reports, queries etc.. and since said printers did not exist on Box
> , thats when MSIExec would kickoff and attempt the installation of the HP
> Printers.
>
> After installing ALL the printers on the box, print previews take about  1
> second to load, and no MSIexec.
>
> This will be one costly lesson to the client :) as I spent quite sometime on
> this.
>
> Thanks to everyone for all the feedback.
>
> And now time for some cognac
>
> Thanks again
>
>
>
>
>
>
>
>
>
>
>
> Jean-Paul Natola
>
>
>
> ________________________________
> From: [email protected]
> To: [email protected]
> Date: Thu, 22 Aug 2013 08:25:47 -0400
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
> Not local to the Citrix server, local to the RDP or Citrix client.
>
>
>
> From: [email protected] [mailto:[email protected]]
> On Behalf Of Daniel Chenault
> Sent: Wednesday, August 21, 2013 11:14 PM
> To: [email protected]
> Subject: Re: [NTSysADM] MSIEXEC CPU on TS
>
>
>
> Ahhhh... okay. Major bummer.
>
>
>
> If this is only for local attach printers then the only solution I see until
> MS issues a patch is for the RDP/Citrix server to not have any local attach
> printers.
>
>
>
> From: J- P
>
> Sent: Wednesday, August 21, 2013 3:20 PM
>
> To: [email protected]
>
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
>
>
> think I may have stumbled onto something,I have afew 1000 of these, however,
> they are not identical they seem to increment and all result in "NO MORE
> ENTRIES"
>
> HKU\.DEFAULT\Software\Classes\CLSID\{CAFEEFAC-0014-0002-0027-ABCDEFFEDCBB}\InprocServer32
> HKU\.DEFAULT\Software\Classes\CLSID\{CAFEEFAC-0014-0002-0027-ABCDEFFEDCBB}
> HKU\.DEFAULT\Software\Classes\CLSID\{CAFEEFAC-0014-0002-0028-ABCDEFFEDCBA}\InprocServer32
> HKU\.DEFAULT\Software\Classes\CLSID\{CAFEEFAC-0014-0002-0028-ABCDEFFEDCBA}
>
>
>
>
>
>
>
>
>
>
>
>
>
> Jean-Paul Natola
>
>
> ________________________________
>
> From: [email protected]
> To: [email protected]
> Date: Wed, 21 Aug 2013 13:44:16 -0400
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
> That’s not the problem.
>
>
>
> What happens is that whenever a remote user (either citrix or RDP) prints
> (or logs on, I forget), the local printers FOR ALL LOGGED IN USERS get GUIDs
> assigned that are unique for that user’s session.  The stupid HP print
> drivers (maybe other too) create  keys under
> HKU\.Default\Software\Hewlett-Packard  corresponding to ALL THESE GUIDS.
> This rapidly results in thousands of keys.
>
>
>
> For some reason, msiexec.exe likes to fully traverse that key OVER and OVER
> and OVER resulting in msiexec using 100% of one CPU AND msiexec taking
> forever to get anything done.
>
>
>
> From: [email protected] [mailto:[email protected]]
> On Behalf Of Daniel Chenault
> Sent: Wednesday, August 21, 2013 12:53 PM
> To: [email protected]
> Subject: Re: [NTSysADM] MSIEXEC CPU on TS
>
>
>
> Maybe I’m missing something or need more coffee...
>
>
>
> Set up a group of the RDP users. Deny those users access to those printers
> using the printer properties Security tab.
>
>
>
> From: J- P
>
> Sent: Tuesday, August 20, 2013 4:29 PM
>
> To: [email protected]
>
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
>
>
> on the TS box itself-
>
> I guess disabling MSIExec wouldn't help either
>
> I'm up to 27 new guids in the last hour
>
>
>
>
>
>
>
>
>
>
>
> Jean-Paul Natola
>
>
>
>
> ________________________________
>
> From: [email protected]
> To: [email protected]
> Subject: Re: [NTSysADM] MSIEXEC CPU on TS
> Date: Tue, 20 Aug 2013 16:21:07 -0500
>
> Is it enumerating printers local to the TS server or the workstation?
>
>
>
> From: J- P
>
> Sent: Tuesday, August 20, 2013 4:13 PM
>
> To: [email protected]
>
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
>
>
> I get that, the issue is that when a user logs into TS, the minute they try
> to print or print preview their first job (its a report from Access ) -
> MSIExec hits 100% till the keys get enumerated, during that time ,everyone
> on TS feels it and you know how it is to just watch the hour glass 3-4
> minutes seems like an eternity to the user waiting for it.
>
>
> Can I just disable the server from even attempting to enumerate, the option
> of upgrading to a new  OS is not really viable at the moment.
>
>
>
>
>
>
>
> Jean-Paul Natola
>
>
>
>
> ________________________________
>
> From: [email protected]
> To: [email protected]
> Date: Tue, 20 Aug 2013 17:00:15 -0400
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
> Just put the GP in place and relax. You can’t manually get rid of them –
> they just keep coming back.
>
>
>
> From: [email protected] [mailto:[email protected]]
> On Behalf Of J- P
> Sent: Tuesday, August 20, 2013 4:56 PM
> To: [email protected]
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
>
>
> I did a manual delete of the hP key, and sure enough after logging into to
> the TS when I went to do a "pdf preview" it hung for about 4 minutes- and
> then about 11 new keys showed up
>
>
> I'm open to options , users dont actually need to print over TS, but they do
> require print preview for the PDF's they email-
>
> ROCK> me < HARD PLACE
>
> open to all suggestions
>
> thanks
>
>
>
>
> ________________________________
>
> From: [email protected]
> To: [email protected]
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
> Date: Tue, 20 Aug 2013 15:54:06 -0400
>
> Yes they are in HP gazillion
>
> Can you share your policy, did it delete before  or after user logon/off
>
> And more importantly did it prevent MSIEXEC from shooting to 100 during a
> new logon?
>
>
> THANKS SO MUCH
>
>
>
>
>
>
>
>
>
>
>
>
>
> Jean-Paul Natola
>
>
>
>
> ________________________________
>
> From: [email protected]
> To: [email protected]
> Date: Tue, 20 Aug 2013 15:49:47 -0400
> Subject: RE: [NTSysADM] MSIEXEC CPU on TS
>
> IIRC, my problem is HP printers and they create gazillions of keys under
> HKU\.Default\Software\HewlettPackard.
>
>
>
> I simply created a group policy object that deletes the  whole
> HKU\.Default\Software\HewlettPackard  key.
>
>
>
> From: [email protected] [mailto:[email protected]]
> On Behalf Of J- P
> Sent: Monday, August 19, 2013 4:21 PM
> To: [email protected]
> Subject: [NTSysADM] MSIEXEC CPU on TS
>
>
>
> I realize this is has been around for a while, but it seems that there still
> has not been an actual fix for this, so i am asking if anyone has had any
> successful work-arounds, besides upgrading the server
>
> http://social.technet.microsoft.com/Forums/windowsserver/en-US/c16e01d6-4b64-4dad-ba8f-479c9fea85c0/high-cpu-usage-in-msiexec-due-to-enumeration-of-print-guids-in-hkudefaultsoftware
>
> I literally have thousands of these guids on the TS
>
> Environment, 2008 32 bit TS with Citrix fundamentals
>
>
> Any thoughts are appreciated
>
>


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