I ran the "dell diagnostics" that runs outside the OS, i think it was boot to 
utility- I already backed up the data

 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 


From: [email protected]
To: [email protected]
Subject: Re: [NTSysADM] bsod 7b
Date: Tue, 3 Dec 2013 21:27:33 -0300








by "integrated disk test " you mean chkdsk, or a 
hard disk test software  ?
 
If there is an important app in it, can you clone 
the disk to another before proceeding with diagnosis / fixes ? Some may cause 
the problem to become worse.
 
Provided you have the above backup in other disk, 
have you run chkdsk /f /r in the disk ? was it part of an array ?
 

  ----- Original Message ----- 
  From: 
  J- P 
  To: [email protected] 
  
  Sent: Tuesday, December 03, 2013 7:47 
  PM
  Subject: [NTSysADM] bsod 7b
  

  hi all,

have a winxp thats bluescreening, i ran hirens usb 
  boot, fixmbr (yes on the correct drive and partition)

an still no go- 
  the drive is not faulty as integrated disk test is clean, and if I choose 
  bootXP from hiren's it works fine-

the cd rom drive is buste so i 
  cannot wasnt able to use recovery console, i ordered a usb cd rom- but in the 
  interim anything else I can do?  I cant format reinstall because there is 
  a proprietary app on it-

but the goal is to correct it via recovery 
  console and clone the disk when the new tower arrives- as the new tower will 
  be sata (current is pata) anything to watch out for  when 
  cloning-

I presume to login to  current
dvc mgr
unistall ide 
  controller 


- clone 
reboot and let windows find drive 
  controller


TIA

and happy 
holidays


JP
                                          

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